CutlerySearch

Carmarthenshire
Wales. U.K.
 

E-mail: wsmail13@btinternet.com

Discontinued Cutlery & Flatware

Oneida Community Plate and other E.P.N.S. patterns

Oneida, Viners, Wedgwood, Sant' Andrea etc. Stainless Steel

CUSTOMERS' COMMENTS

 

I realise that I never got back to you again to say thank you for the cutlery.  Great facility and well done for providing such a valuable service.  It’s lovely to have a full set again From Liz: Teddington
August 2017
Many thanks for the cutlery which arrived this morning and is a perfect match to complete the canteen again.  Your fast service is so much appreciated From Roz: St. Neots
August 2017
To confirm, knife gratefully received; perfect - set looking the way it should again From Lesley: Howwood, Renfrewshire, Scotland
August 2017
Delighted to say that the Trident cutlery arrived this morning. We first received five place settings of this cutlery as gifts for our wedding in 1972. Unfortunately we couldn't afford to buy the sixth set at the time. When we were in a position to complete the set it had gone out of production. Since then I have hunted everywhere for a set to no avail. Fortunately I came across your website and after 45 years we now have a complete set. From Peter: South Shields
August 2017
I'm grateful you contacted me even though I had enquired 2 years ago.  I had frankly given up hope of replacing my missing spoon, so your email yesterday was a welcome surprise.  You made my day! From Susan: East Kilbride
August 2017
Thank you for sending the Ashberry Merton table knives - they are a match for our cutlery service given to us as a wedding present 41 years ago so we were pleased to source them through you. Appropriately I picked them up from the post office on our Anniversary, last Monday (we were out when they tried to deliver on the Saturday). Thank you for a prompt and efficient service. From Jill:
Moreton in the Marsh
August 2017
The cutlery arrived safely. Delighted with it. From Philippa:
Kingston-upon-Thames
June 2017
The spoon arrived by this morning's post and is an even better match to the rest of the canteen than I had expected.  Great service. From David: Crowborough, East Sussex
June 2017
I have received the cutlery this morning.  I am absolutely thrilled as it's perfect!  Thank you very much for the great service.  If I ever lose a piece again, I will know where to come.
From Sue: Ashtead, Surrey
June 2017
My order has just been delivered and I'm absolutely delighted!
From Fay: Newlyn, Cornwall
June 2017
Thank you, Mary, the cutlery has just arrived. Well wrapped and in excellent condition.  Not cheap, of course, but I just wanted to tell you that I'm very pleased with your service and efficiency From Caroline: Maidenhead
June 2017
Just to let you know, my fish knives and forks arrived safely yesterday.  I have been wanting to make the set up to 8 for years, so am very pleased to have been able to buy some in such good condition From Sarah: St.Ives, Cambridgeshire
June 2017
Thank you very much for my cutlery received this morning Mary.  I have unpacked it and it
matches my existing cutlery beautifully. I am delighted with it.
Thank you for your prompt and efficient service.
If you are able to locate the dessert knives and teaspoons,that would be fabulous.
From Ros: Monks Risborough, Bucks
April 2017
The replacement knife and fork arrived safe and sound. They are perfect.
I can't tell you how pleased I am to have found you 
and to have bought my two set back up to a full complement of cutlery.
I will keep your details in case I need your help again.
I have already recommended you to a friend.
From Jenny: Scarborough
April 2017
I am so very pleased to have been able to replace these spoons as I never thought I would have a complete set again. (Sant' Andrea Mascagni Coffee Spoons)
From Valerie: Kingswood, Surrey
April 2017
Amazing to think after all these years that I can replenish this set. Many thanks!  Got to admire your persistence Mary : it's a great service you run there! Indeed - just those I'm missing now to get up to the original full canteen which I bought in 2000 I think!
From Ray: Glasgow
April 2017
The teaspoons arrived yesterday and I have to say that they look brand new!  Thank you for setting up such a marvellous service.  I've put your website in my favourites so if any of my friends or family are in the same plight as I was I can pass on your website address to see if you can help them. Thank you once again.

Considering the canteen of cutlery was a wedding present, nearly 47 years ago, I was amazed to  find someone who can still supply replacements.  Keep up the good work!.

From Yvonne: Liverpool
March 2017
I’m absolutely delighted with the used cutlery box which I purchased for just £35. The inside looks new and the outside was more than good enough. Every piece fits perfectly, which came as no surprise because you requested that I measure the length of the knives etc. What a brilliant service, pity that I’ll probably never need to buy a box again! From Bob: London
March 2017
The cutlery has arrived and it's perfect! Thank you!
Fingers crossed you get some more in, particularly the dessert spoons, soon.
From Kathryn: Stockport
March 2017
we have just received ours spoons can't believe you still had us on your list we thank you very much. My wife is over the moon we have had our Country Garden cutlery for about 35 years so to get some was fantastic. From David: Mossley, Lancashire
February 2017
Many thanks for the knife. It absolutely matched the ones we had, and was in good used condition as promised. It arrived promptly, was well packaged, and you informed me of progress. I am writing to wholeheartedly recommend your service to others.
From Nigel: February 2017
Bristol
The knives arrived today, in very good condition.  We are delighted to have a complete set of cutlery again.  Thank you for your service.
From Brian: February 2017
Godalming
Many thanks for the fork just delivered   A perfect match and now the set is complete again after many years. Thanks for keeping us on your search list all these years. A great personal service and fast delivery.   Very pleased From Alan: February 2017
Liverpool
Just a line to say that my cutlery has arrived safely and I am delighted with it.   I have had the canteen for 55 years and this is the first time I have managed to put the cutlery accidentally in the rubbish bin!  Once again thanks for all your help, I will recommend you to all my friends.
From Marian: February 2017
Eastbourne
The knives arrived yesterday safely and well packaged and look brand new. They also look nicer than the normal knives so think they'll be the most used!  Thank you for your brilliant service once again From Jackie: February 2017
Aberdeen

Thank you for the knife that arrived within a couple of days and in beautiful condition. I am very grateful because my set has sentimental value and I was very sad to lose a knife.

From Sandra: February 2017
Manchester
The spoons arrived today looking shiny and brand new.  I am delighted with them and with your service.    From Krystyna: January 2017
Morpeth, Northumberland
 
The cutlery arrived this morning. I am so delighted to get it, we got a 12 piece cutlery set for a wedding present 25 years ago, never thought I could replace the pieces we had  somehow lost.
Thank you so much.
From Elizabeth: January 2017
Edinburgh
Many thanks, fork arrived this morning. Absolutely delighted!
From Patricia: December 2016
Leicestershire
Thanks for such quick service. Cutlery perfect and arrived in double quick time.
Best wishes and happy new year to you too.
From Matt: December 2016
Farnham, Surrey
I picked up the order from the post office yesterday. All pieces in good order. A very big thank you and best wishes.   Hope you and your husband have a pleasant and peaceful Christmas and New Year.
From Robert: December 2016
Bodden Town, Grand Cayman

 
Apologies for the delay but I just wanted to say my cutlery all turned up really quickly and in perfect condition.  Also, your service and response times have been excellent, should I need anything in the future I would definitely use your company again and would recommend you to others.
From Emma: December 2016
Billericay
Many thanks for the cutlery just received. It is of course excellent and I am so pleased to complete my collection to 12 place settings, plus my original two.

As a struggling student in the early sixties I fell in love with Focus deluxe and saved to buy two place settings. Unfortunately we could not afford to buy any more at the time and had to settle for a set of Coopers Choice, which of course is still going strong as a close, cheaper alternative.  More recently we have been gradually seeking out Focus again, so thanks again.
From Roger: November 2016
Southampton
I am very happy with the knife and grateful for your assistance. The condition is excellent and your service was responsive and efficient.  I lost the original at my Mum's wake and obviously didn't want an incomplete set reminding me of the day  From Toni: November 2016
Buderim, Queensland, Australia
The ordered cutlery arrived this morning, thank you for your prompt and efficient service.
From Brian: November 2016
Thirsk
Just a note to say thank you for your excellent service.  The knives and forks arrived in first class condition and so quickly.  It was all much appreciated.  From David: October 2016
Market Harborough
Package of Elkington Rushall 6 tea spoons, 2 serving spoons and dessert spoons arrived safely yesterday.  I am delighted.  Thank you.  I’ll be in touch for more soon.
 

I don’t know if I ever told you the story behind my owning the Elkington Rushall cutlery.  I first saw it at the Design Centre in London, UK in 1965, when I was student of design at Shoreditch College of Education. At the time, the shape and materials used were quite radical, but what struck me was the clean lines and the honest way in which the material was being used. Shortly after, I was to celebrate my 21st birthday, and as you may know, in those days parents bought their children a significant gift as a celebration of "becoming an adult.” I asked for and received the Elkington Rushall cutlery. And so it and I have a travelled a long way and have shared a long history: and I will admit to it engendering fond memories of my long-deceased parents. So to find a source for extra pieces, and especially replacement pieces, after such a long a time, has been wonderful. Receiving and then unwrapping your packages brings a huge grin to my face.

From Malcolm: October 2016
Kingston, Ontario, Canada
Thank you to all staff at Cutlery Search !!! What a great service this is - from initial enquiry to delivery at the door - only FIVE days !!! I now have matching cutlery again - the Christmas dinner table will be perfect - Thank you again From Dave: October 2016
Aylesbury
The teaspoons arrived this morning and they are perfect. I have a complete set now ready for Christmas. Thank you so much for such great service.
From Lucy: October 2016
Kenilworth, Warwickshire
All seems present and correct – the packaging was brilliant. Thank you very much; it was a pleasure doing business with you From Sue: September 2016
Alstonefield, Ashbourne
Spoons just arrived, look brand new!
Many thanks, Mary. Great service and you obviously have a good system set up there to alert you when a pattern comes in.
From Barb: September 2016
Scotby, Carlisle
I have received the cutlery I ordered, many thanks- it is perfect!!! I shall be recommending you to all my friends.
From Jacquie: September 2016
Reading
The knife is perfect.
Thanks for a great service.
From Philip: September 2016
Pumpsaint, Carmarthenshire
Received my spoons today, thank you. They are perfect and I'm delighted. Great service!
From Lesley: September 2016
Shirley, Surrey
The fish eaters have arrived safely.  They have the same amount of patina/ wear as my originals so match perfectly.  New ones would have looked very odd.  Many thanks and long may Cutlery Search prosper.
Delighted to give credit where it is due..... you qualify big time
From Di: August 2016
Gloucester
I have now received the dessert knives, they are just what I wanted to complete the set.  Many thanks for all your help, I really appreciate it. From Margaret: July 2016
Norwich
I've just received the three pieces of Alveston as ordered and am very pleased. So thank you once again for your great service.
From Martin: July 2016
Leamington Spa
 I have today received the items of cutlery that I ordered from you
 (Coopers "Choice"). I have to say how delighted I am with the service you have
 provided and the quality of the items. I wish you every success with your
 business.
From Malcolm: July 2016
Woodbridge, Suffolk
The fork arrived Saturday lunch time, it looks a perfect replacement., well worth the wait. Many thanks for your help in finding the replacement From Bob: June 2016
London
Just to let you know that the fork has arrived today. Many thanks for your speedy service. I will recommend you to my friends.
Thanks again
From Jean: June 2016
Hastings

Thank you very much for my knives which arrived safely on Saturday. I am very pleased with them; they are in excellent condition.  Thank you for your perseverance in searching for, and acquiring them, for me.

From Helen: June 2016
Winchester
I received my cutlery and am thrilled! Thank you for choosing a great match for the forks as well!   I will definitely be recommending your excellent service to others! From Caroline: May 2016
Houston, Texas
Excellent communications from Mary at cutlerysearch.com. My set of cutlery had been missing a fork for years and as it was left to me by my mother I wanted to complete the set. Although I was told it was a "used" fork it was obviously brand new. Very good price and quick delivery, I recommend this company to anyone who has the same problem From Jean: May 2016
Wigan
Very pleased with the items which were exactly as I required and the service you provided.
From Paul: May 2016
Newhaven
Thank you so much for your patience, I've paid the invoice. Thank you for your wonderful service. My wedding cutlery set is again complete.   You were so kind to keep me on your list and talk me through buying the spoon, your service is above and beyond. Also so well priced considering the age of the spoon and the effort you must put into wish lists. Again, thank you so much
From Su: May 2016
London
Many thanks for incredible service, all perfect. 
From Angela: May 2016
London
Cutlery arrived today and we are thrilled with it. Thanks for your efforts and perseverance over the last 6 years it has paid off and we are truly grateful.
Your service, efficiency and tenacity exemplify how to run a successful, internet based, business. It has been a pleasure to be a customer of
yours and I wish you and your company a long and fruitful future
From Sue: March 2016
Loughborough
Thank you very much, the order arrived today and it is exactly what I needed.
What a great service you provide, can I ask, do you buy cutlery as well as sell it?
From Matthew: March 2016
Thame, Oxon

In case my previous acknowledgement did not get through,this is just  to confirm safe receipt of the few pieces of Sant  Andrea Puccini and Viners Studio cutlery I ordered recently. It is all absolutely fine. I have no idea if the Sant Andrea Puccini range was a good seller but I think it is very stylish and wonderful quality.  Thank you again and I hope your business continues to do well.

From Gillian: February 2016
High Wycombe
Many thanks for the order, I have a complete set for the first time in a long time. Really impressed with the efficient service.
From Kate: February 2016
Coventry
The knives have been delivered and signed for. They are indeed in excellent condition and should you ever come by 6 matching dessert forks, be sure to let me know.
From Don: February 2016
North Yorkshire
Just to let you know the items arrived today. Absolutely fantastic, a complete canteen again plus 2 extra serving spoons!!!
I'm sure I will be in touch again as I may well order some extra pieces over the coming months!
From Sally: February 2016
Kettering, Northants
My cutlery arrived this morning and I am delighted with it.   So good to find some where that I can get replacements.
From Janet: February 2016
Herefordshire
Many thanks for your fast and efficient service. We received our spoon in first class condition and wouldn't hesitate to recommend you to our friends.
From Ben: January 2016
Leicester

Just checked the post room and it’s here, which is fantastic!  Thanks so much for your help, and for contacting me again 4 years after my initial inquiry! I’ll definitely be in touch again when I work out exactly what else is required!

As I recall, when we spoke 4 years ago you said they were as rare as Hen’s teeth, and they’ve proven to be so. I’m so pleased you came across one!

 I’d be very happy for you to use any of my comments, and I would also add that your service has been exemplary.  I couldn’t have asked for anything more!

From Peter: London
December 2015
Many thanks Mary
Cutlery arrived Saturday .Excellent condition. I am thrilled! Liz
From Liz: Chippenham
December 2015

Parcel arrived this morning and I wanted to let you know how delighted I am.  Many thanks

From Lesley: Windlesham, Surrey
December 2015
Just to let you know my Old Hall Alveston Table knife and fork have arrived safely and match perfectly.  I am so grateful to have a complete cutlery set again after losing some in our move.  Once again thanks for your efficient service  

From Jan: Wellington, New Zealand
December 2015

 

 

Cutlery arrived today and are perfect matches.   Thank you very much.  No odd cutlery at the Christmas dinner table this year then!!! Your service is exceptional.
From Tony: Longfield, Kent
December 2015
Thank you for the 2 table knives received yesterday, 29th October.  I have been very pleased with your service and am delighted that our original wedding gift is now a complete set again. From Ruth: Salisbury
October 2015
The knives & forks have arrived safely, they look to be in very good condition for their age.  Thank you for your help and excellent service for my second order from you
From Edward: Market Rasen, Lincs.
October 2015
Thank you so very much for your swift service and confirm that we are very pleased with the excellent condition of the cutlery.  I will certainly recommend you to my friends From Susan: Sittingbourne
October 2015
Cutlery arrived safely today and I am really pleased to have more pieces for my set.  Fingers crossed you acquire some of the other satin items I'm interested in! Thank you
Your service has been helpful and efficient
From Mysie: Alvechurch, Worcs.
October 2015
Our cutlery has been delivered & it all looks in perfect condition.
Thank you for a top class service.
From Deb: Shrewsbury
October 2015
I received the spoons yesterday and they have already been in action. We are delighted with them and thank you for providing such an efficient and useful service. From Elisabeth: Arundel
September 2015
I thought it said 'used' ?!
I am absolutely delighted with the knives which I have just unwrapped, which are so shiney and spotless that I am now worried about the other pieces on the table.
Thank you so much for supplying a replacement product and for such a brilliant service.
 
From Maralyn: Abbotsbury, Dorset
September 2015
Just to let you know that the cutlery arrived safely today.  Many thanks for getting it here so quickly and for all your help.  If asked I will definitely recommend your service. 
Thanks again, with best wishes
From Polly: September 2015
Ripon
Just to let you know that the forks arrived today and I'm delighted with them. I hope that someday you may be able to find the teaspoons for me.  Thank you for your excellent service and I hope to buy from you again in the non too distant future. Have a nice holiday.
From Ann: September 2015
Southport
Just a quick thank you for your excellent service. The cutlery & box arrived on Saturday, everything in first class condition ( as good as new ) & extremely well packed. You answered my several queries very promptly & I would have no hesitation in recommending you to other people.
From Derek: August 2015
Westbury, Wiltshire
Order arrived today, all excellent condition, more than pleased with them and you!
From Ian: August 2015
Hartlepool
Many thanks for the Roma knives which arrived safely today.
I think that completes our requirements for the foreseeable future but I will certainly mention your company and the excellent service which you offer whenever the opportunity presents itself.
From Tony: August 2015
Chichester
Thank you, Mary for your prompt despatch of my order.  Received today and an delighted with superb condition of the knives. 
Will happily recommend your services.  Thank you again.
From Marlane: August 2015
Gosport
I now have a complete set just as it was when my father bought it for us as a wedding present way back in 1965.  My wife would have been tremendously pleased to replace those three corroded knives. The pitted surface although only small in area, gave her a lot of concern as it never really looked clean.
Anyway thanks again for your generous replacement and for the patience in dealing with me

Of course you may use the comments I made. If I can be of service in that direction, I would certainly be happy to do so. You provide an image of how a company should respond to customers and prospective customers.
From Tony: August 2015
Studley, Warwicks.
Just got my Viners Echo fork. Amazing service now my set is complete again. Many thanks again Mary.
From Andy: July 2015
Selby
Thrilled.with the addition to my cutlery From Debbie: June 2015
Lenzie, East Dunbartonshire

Parcel delivered – no duty, didn't think there would be on second hand stuff, and I am delighted. Looks like the cutlery was hardly used – the service was fantastic and delivery was fast and efficient.  Thank you again.

From Lynn: June 2015
Sydney, Australia
Thanks for sending the Sant' Andrea cutlery. It arrived this morning and goes well with my existing Sant' Andrea items which I bought 15 years ago. From now on we'll be able to cater for up to eight people with matching cutlery!
From James: May 2015
West Kilbride
Just a short note to thank you for sending me the Frostfire cutlery which I ordered recently and which arrived in excellent condition.  I had not really expected to get any of this cutlery which vanished from the market many years ago but thanks to your service we will not have to use borrowed cutlery for dinner parties and your cutlery is indistinguishable from ours which we have had for years.  Once again many thanks and carry on the good work! From Marie & Ian: May 2015
Butterstone, Perth & Kinross
Many thanks for the prompt response to our cutlery order. My husband is a very happy bunny now we have a full complement of cutlery again.
From Denise: May 2015
Leominster
The fork arrived on Thursday last – just as we were getting ready to head off to Devon for a few days, hence the belated response.
 
It is absolutely just the ticket. – Thank you so very much for helping us out. I don’t know when the original fork went missing, but its absence has been bugging me for a while...   - Anyway, now it’s finally sorted, thanks to you.  I really do appreciate your help.
From Graham: May 2015
Havant
Cutlery safely received. Just what I wanted!
Thank you for such a speedy and efficient service.
From Linda: April 2015
Almeria, Spain
Thank you for the fast delivery of Campden fruit spoons which are in excellent condition.  I was recommended to you by Nigel Wiggin at The Old Hall Club www.oldhallclub.co.uk   I will definitely use your site again should I require anything else. From Marion: Golden Cross, East Sussex
April 2015
The box has arrived and my parents are delighted on a daily basis when they open the lid and find the knives don't drop out!!  Thank you so much for a brilliant service. From Becky: April 2015
Bristol

The quality of the items is amazing –‘ as new’, is the only way to describe them – not a single scratch! This is the best purchase I have made on the web and I’ve been using it since the very earliest days.

From Gerry: April 2015
Hitchin
Thanks for such a quick and easy transaction.
The cutlery was an exact match, in A1 condition.
From John: April 2015
Ottershaw, Surrey

It was with a great sense of relief that I received the Oneida fork that you had located. Money well spent. It is now safely in the cutlery draw with its five brothers!  Many thanks for your very helpful service.

From Andy: March 2015
Newark
My order arrived today and it is superb. I just wanted, therefore, to say a big thank you for the excellent and very efficient service!! (And if you ever manage to source the other bits I am after I will be even more grateful to you). From Simon: March 2015
Manchester
Yippeee...  The Noritake forks arrived today all the way from Wales.  
Mary you are marvelous. Your professionalism, with a no fuss, no nonsense approach was refreshing.
I literally searched the world for these forks and you were the only one that could provide them.
Thank you so much.  
... and thank you for such an easy transaction.
From Tanya: March 2015
Albany, Western Australia
The forks were received safely over the weekend.  Many thanks for all your help with this – completing our set again is fantastic.
From Helen: March 2015
Woking
We are delighted that you are offering this service. Enabling us to top up our original service has saved the hassle of choosing another set of cutlery.
From Nigel: March 2015
Shrewsbury

Excellent service and very much appreciated.  This completes the set we started with folks buying us bits and pieces for as wedding gifts but mid process the fruit spoons were discontinued. That was 26years ago but worth the wait. Many thanks again.

From Graham: February 2015
Craigavon, Armagh
The box arrived on Thursday and is just what we wanted .
Thank you for your excellent service.
From Dick: February 2015
Glasgow
The cutlery arrived this morning and is perfect, indeed the fish knives and forks exceeded expectations.  Thanks for your help and speedy, excellent service

(When CutlerySearch asked for permission to publish here a second comment was received below which is very important)

Do feel free always delighted to share good news.  I particularly valued the speed of response, follow up and strangely the certainty you provided.  I get rather fed up of niche web based suppliers making me “hang on” whilst they find something to try and stop me looking elsewhere - many over promise and under deliver.  When you said you didn’t have what I was looking for you were clear and promised to come back if you found the missing items.  This you did, admirably, and we all got what we were looking for.  This certainty meant an awful lot.

From Neil: February 2015
Christchurch

The postman had just delivered my order for two Housley Bead Dessert spoons and I am absolutely delighted with them.  Thank you for your help in replacing them and for your prompt and helpful service.

From Lita: February 2015
Ware, Herts.
I just wanted to drop a note to thank you for your prompt delivery of my cutlery, which now makes my set complete.  They were well wrapped and exactly what I was hoping for.  Many thanks again and I would not hesitate to use your company again if any more of my cutlery goes missing.
From CB: January 2015
Felixstowe
Following on from my order from you, I am delighted to report that the goods duly arrived this morning, very promptly, safe & sound & beautifully wrapped.  I am absolutely delighted with the table & dessert knives, all beautifully polished & in remarkably good condition for their age, and I am very lucky that you had eight of each all at once.  Mine have handles & blades that are separating due to the 'cement' gradually dissolving away leaving a sharp edge. It has to be admitted that they have been in daily use for nearly 50 years & subjected to dishwasher cleaning for 35 of these so it is amazing they have survived. From Fiona: January 2015
Newport on Tay, Fife
It is difficult to describe what this means to us. Thank you once again for helping us to complete this item which always reminds us of our wedding over 40 years ago and of my grandfather whose generous gift it was. From Dave: January 2015
Pwllheli, North Wales
Thank you so much for the cutlery which has arrived safely. Very well wrapped up and exactly what we hoped for.
From Cathy: January 2015
Sherborne
The Hera knife arrived safe, sound and very shiny. Thank you for rescuing us and returning us to a full set of knives.
I am very impressed with the presentation of the range of cutlery on your website and how you noted our interest and later got in touch with us when you received new supplies of the style we wanted.
From Nigel: January 2015
Sutton-in-Ashfield, Notts.
Thank you for supplying the Sant' Andrea Scarlatti cutlery.  It arrived quickly and safely and I'm so pleased with it.  Thank you so much.  Very impressive service you supply. From Pam: January 2015
Brading, Isle of Wight
Thank you for the Viners knives you sent to me recently. They are perfect. My mum suffers with Altziemers disease and get very agitated come evening time. That's when she lays the table for dinner. Every evening we have the same angry conversation about her knives being stolen!!! She lost them years ago, probably threw them away accidentally . Now , with the arrival of the new ones and hence a full set, no more arguments,( about the knives anyway!!!). Thanks again. Great service by the way. Very quick, helpful and efficient From Carole: January 2015
Northampton

As a returning customer, I had no doubt that my request would be met but I did not expect it for days, let alone hours, which in fact it took.  Needless to say I am absolutely delighted with the service.

From Eric: January 2015
London
You might like to know the story behind these items.  We celebrated our 50th anniversary last June.  When we first became engaged I worked in Northumberland Avenue just round the corner from Trafalgar Square.  At that time there was a department store in the Strand and Oneida's Debonair cutlery was on sale.  I started to purchase an item every week - all I could afford and then suddenly they stopped stocking I and I couldn't find any more anywhere else.  We have used what I did collect ever since for every day use, added to by a miscellany of odd cutlery.  Just before Christmas I decided that I really couldn't bear all this mismatched cutlery for a moment longer and as I still loved the Debonair started to look for it on Ebay and also found your site.  If I can acquire the odd flat dinner knives I will now have  12 full place settings - which was what I was aiming for all those years ago!.   From Fran: January 2015
Maidstone

Just to advise that the Community Plate carving knife Hampton Court has  arrived and I want to thank you and your team for finalising  this transaction!  It is happily sitting next to the carving fork and the sharpener in the canteen! 

With Christmas imminent, this has helped to salve the loss of my beloved husband 4 weeks ago, but I am being cared for by a very extensive family!

With every good wish to you all and again many thanks for the patience you have shown …..  Every good wish for 2015

From Rita: December 2014
Auckland, New Zealand
The cutlery arrived first  thing this morning, thank you for posting them so quickly. They are perfect, much cleaner and shinier than mine, I shall
try to bring the others up to your high standard!

I would have no objection if you want to use my comments on your customer site, which was very well set out and easy to navigate. You have been most helpful and considerate throughout the
whole transaction and it is much appreciated, thank you.

From Bridget: November 2014
Appleby-in-Westmorland

I know you’re away on holiday, so probably not picking up your emails at present, but just wanted to let you know that my cutlery arrived today and I am over-the-moon happy!!!  I have waited a long time to get around to ordering the extra pieces and they are so beautiful.  There is minimal differences in shape and size of the dessert spoons and forks, but your pieces look much newer and shinier than mine and I just love them!!  May seem a bit silly to some people that I am so excited over cutlery but I have enjoyed the ones I had for well over 40 years and am so delighted to have finally added to them.  Even my husband is impressed!! Thank you so much and hope you have a wonderful holiday.

From Linda: November 2014
Auckland, New Zealand
Just to let you know I have received my cutlery order. Thanks so much for an excellent service. I will be in touch again because I would like to build my service up if possible.
From Tricia: November 2014
Hall Green, Birmingham
I wanted to let you know that the Viners Shape dinner fork arrived today – sincere thanks for your help and so very promptly getting the order out! It’s great to have the set complete again. From Patricia: November 2014
Grimsby, Ontario, Canada

Many many thanks. My cutlery arrived today. Very pleased with the quality(lack of wear and tear visible)

(We always ask permission to display customers' comments so second one received below: CutlerySearch)

Absolutely fine by me. I was more than satisfied with the condition and speed of delivery. I did wonder if due to the age if the items they might be scratched and damaged but no. They cannot be distinguished from my 35 year old set which as I said at time of ordering has only been used for special occasions.

From Christine: October 2014
Swindon
Many thanks for cutlery that I received. very pleased with condition and
fast service. Will no doubt be dealing with you again in the near future.
From Katherine: October 2014
Northallerton
The teaspoon arrived on Saturday. Thank you for your prompt service and the lovely condition of the spoon - slightly better even than the rest of my set!
From Brenda: October 2014
Harrow

The teaspoons arrived today, and look brand new compared to ours! We can now make tea without having to first hunt down a teaspoon lurking in a teenage bedroom – thanks!

From Ian: October 2014
Leicester
Hi, you win the prize as the only supplier who has done what they agreed to do this month! From Andy: October 2014
Weston, Cheshire
I wanted to do is say THANK YOU for all your help organising the delivery of cutlery that arrived safe and sound. It really made my month being able to have a full set of cutlery again plus a few extras.  Wishing you well with your business and look forward to using you again if I lose anything
From Allison: Manchester
October 2014
The knife arrived today, many thanks for such wonderful service. From Lynda: Chester
July 2014
Hi Mary just a quick line to let you know the spoons arrived today. My my they are rather flash! Thanks so much and all the best for future business From Robo: Langford, Western Australia
July 2014

Cutlery arrived today. Thank you. The knives look very good and match the existing ones perfectly. We now have six dinner and six dessert with slim handles and they look delightful. The remaining forty seven year old  thicker hollow handled ones, that have not been put accidentally into the waste bin with plate scrapings, look tired and discoloured so I will stop using them and enjoy the new ones.  Thank you for your help and prompt dispatch of the goods.

I will keep a note of your website and be in contact again if I start throwing cutlery away in any significant manner.

From Rosalind: Chelmsford
July 2014
I have just received the 16 pieces of cutlery and and I am really delighted. I have been looking for these for years! Thank you so much I am so pleased with them.
 
I have no problem with you adding my comments to your website. Your customer service is excellent.  I could not believe how quickly I received these items and they are in excellent condition. The facility of paying by cheque was also very welcome.
From Janet: Barking
June 2014
Have just received 6 Elkington Boston teaspoons from you which I ordered. Thank you very much for such a prompt and efficient service once again. I now have all I need but wouldn't hesitate to recommend you to friends and family From Jenny: Pevensey
June 2014

Thank you for an efficient and speedy service.   Whilst I can see on close study that the cutlery is not the exact match to mine, the difference is so negligible that no-one else would know.    You have done a brilliant job.  I am extremely delighted with the knives you describe as “very worn” and the forks look brand new.  I will not hesitate to recommend you. 

From Dorothea: Chelmsford
June 2014

What a surprise! Our Debonair is 52 years old, another wedding present. Replacements of superb quality, returning the set to its full complement.  Customer service and delivery excellent.

From Tony: Wiltshire
May 2014
Thanks very much for the prompt delivery of my order.  These pieces of cutlery match perfectly with the original pieces which we received as a wedding present over 30 years ago.  Great service From Heather: Portree, Highland
May 2014
Thank you for sending the pastry forks.  I now have my 2 extra sets from you and would like to say thank you for a very efficient service.  If I decide to add more , I know where to come and will certainly recommend you.

(Note from CutlerySearch: It did take us just over two years to complete Christine's order but we never give up searching!)

From Christine: Winsford, Cheshire
April 2014
This is to let you know that the knife and spoons have arrived safely.  It’s good to have the knife compliment up to date and the soup spoons are lovely.  Thank you so much for your help and the prompt and efficient way you have dealt with my dilemma – I’m so glad I found you! Can you please let me know should you be running out of Oneida Roman so that I can maintain the items I have.  The prices are very reasonable and not extortionate for both cutlery and postage.  Once again ‘Many Thanks’ for your help and kind consideration
From Pam: Etwall, Derbyshire
April 2014
Just wanted to say how thrilled i am to now have a complete set of Wedgwood cutlery.  Thank you for processing and dispatching the Dessert knife so quickly, and for responding to my initial inquiry on a Sunday.  Fantastic service!
From Alistair: Crawley Down
April 2014

 
I am delighted with the cutlery itself and the service you provided, which was fast, efficient and filled my needs exactly.   Thank you again for all your help.
From Felicity: France
March 2014
Thank you. I have received the cutlery, and once again in excellent condition I am very pleased with everything. I will be in touch with you in the near future because there are still a few ítems I need . Your organisation and delivery service are worthy of an A+. From Diane: Spain
March 2014
*Thoroughly recommended*
If anyone needs to see how efficient a company is then look at www.cutlerysearch.com.
Excellent communication from you via the website, clarity,  sufficient details with an easily understood ordering process and a very extensive range of cutlery.
From first viewing of site on sixteenth March,  making order,  then payment, to receiving the goods today 20th March all without the slightest problem that is the best example of service and satisfaction that you can ever have.
The bonus is that the cutlery losses experienced during a house move which we were uncertain about was sorted in five days total in contrast to months and months of checking boxes and the removers which was frustrating and time
wasting without a result.
Congratulations Cutlery Search may you go from strength to strength.
Remember your location so well because many moons ago I was based near Haverfordwest.
From Trevor: Lymington, Hampshire
March 2014
I have just paid the invoice using my PayPal account. I'm very excited to receive the cutlery, i have NO idea how i became 6 short?!!
Kindest regards and thanking you for notifying me (what a great business you have, just lovely!)
From Tracy: Great Massingham, Norfolk
March 2014
Thank You Very Much For The TEMPEST Cutlery. We Have Been Searching For This Since 2004 When We Purchased Our First 4 Place Settings and To Find It In First Class Condition Is Excellent. We Will Purchase a Further 2 Place Settings When It Becomes Available. From John: Leamington Spa
March 2014
The cutlery has arrived thank you.  I am very pleased with it. It is exactly the same as my original set but nice and shiny. I haven't seen a matching slice before so I am especially pleased with that. From Jane: Wokingham
February 2014
Hello and once again may I thank you for getting in touch and letting us know about your new stock of "our" cutlery. We look forward to its arrival and once more having a full tray in the drawer From David: Mirfield in West Yorkshire 
January 2014
beautiful conditioned knife arrived today as I have said I have looked for this pattern for 52 years and the set is complete again. many thanks and you can certainly add my comments to your customers comments page. From Arthur: Glasgow
January 2014

Thank you so much for sending the Profile salad servers so promptly.  I have wanted them for an age, having unaccountably damaged my first set so that they are scarcely fit to use at the table. 

From Phillipa: Monaco
January 2014
Our Lucky Wood DeLuxe cutlery arrived today all in very good order.  Thank you so much for all your help, we’ve looked for many years but never managed to locate this design anywhere else having bought ours in Japan in 1967 and having used them every day since then.  I will certainly pass your name on to friends who might be also be looking. Once again many thanks.....
From David & Renee:
Kirkbymoorside in North Yorkshire
January 2014
All arrived today - brilliant , have recommended your site to my friends .
Thank you
From Berni: Reading
January 2014
Just to let you know I have received the spoons and am thrilled with my purchases.  I too am thrilled with the speedy email responses and searches you did, the rapidity of dealing with my wrong order and deliveries and not to mention the pleasant tone of the emails from lovely staff From Beth:
Market Weighton, York
January 2014
The cutlery order arrived safely yesterday, absolutely delighted with our purchase. Thank you for enabling us to extend our much loved cutlery service.
From Greg & Pam: Worksop
November 2013
My cutlery arrived this morning - thank you so much! I now have a full set of 12.
Thank you for the excellent service. 
From Diane: St. Helens
November 2013
Many thanks for the cutlery, rec'd on Thursday.  I was delighted with them - didn't expect them to be so shiney and new!  Using them now to try to scuff them into matching my existing pieces!  Shall certainly tell all my friends and family of your very efficient service.
From Barbara: New Radnor
September 2013

Thank you very much, I received my order yesterday and am delighted, condition is definitely “as new”.  I got 6 each of the same items I have ordered from you when I was married and have always regretted not making them up to 12 of each when they were still obtainable.  Managed to do it even if it took 40 years! Many thanks again.

From Evelyn: Malvern
September 2013
Just wanted to let you know that the cutlery arrived today, and its all a perfect match.  I am very pleased!  Thanks again for all your support and help.  I will be recommending Cutlery Search to all my friends and colleagues.
From David: Wisbech
August 2013

My new cutlery items arrived today – very please with it, although it’s in such good condition it puts our existing items (that have been in daily use for 24 years) to shame!Thanks again for your help – you’ll be my first port of call for any additional items in future.

From Ian: Leicester
August 2013

Thank you for the oneida saturn cutlery which arrived yesterday.

I have been recommending you for the past couple of years and will continue to do so.

From Caroline: St.Pierre de Maille, France
July 2013

 

I wanted to email you to tell you how absolutely thrilled I am to have received my Oneida ‘Lasting Rose’ cutlery.  As I mentioned on the phone I have searched for about 30 years for my pattern to replace missing and stolen cutlery items which were given to me as a wedding present 46 years ago in the then Rhodesia (now Zimbabwe).  Every visit to the UK had me looking in antique and charity shops with absolutely no luck whatsoever and it was with an air of resigned disappointment that I eventually found your website and could not believe my eyes. Thank you so much for all the help and quick dispatch of my requested items – my set is again complete and I am filled with smiles and pink warmth every time I use the pieces which I bought from you.  I have told everyone who will listen to me about this wonderful find and wish that you go from strength to strength fulfilling peoples requests.

From Joan: Olney, Buckinghamshire
June 2013
 
The shipment arrived safely, and in beautiful condition.  I am very pleased.  I hope to be back for a few more pieces, when I have saved up a few more pennies.  Meantime, my thanks for your time and trouble.  Very much appreciated.

I have read the Comments page - I feel almost famous!   I am so pleased that there is such a plethora of well-deserved tributes to you and Cutlery Search. I agree with every word.
From Patsy: Boscastle
June 2013

This is just to let you know that the knives have arrived safely.  As you said, the table knives are not new but they are in better condition than mine which have been used just about every day since February 1968 so I am glad to have them.  The dessert knives look great – the only part of my set that looks anything like that good are the soup spoons which have obviously had much less wear.  None of the table knives are in anything like the same condition which I guess is why the price for the new one was also reduced.  Thank you for doing that.  If you ever come by any teaspoons or new table knives, I would be very interested to hear from you.

From Caroline: Aldershot
June 2013

I am delighted to have found you!   I have sent the payment and look forward to my knife. I must have thrown it away after an indulgent do!  Best wishes and I shall recommend your service!

From Judith: Ebbw Vale
June 2013

Thanks so much the cutlery just arrived! I’m so happy I want to do a jig!!! Only 6 days from ordering to delivery – Good old Royal Mail!
I bought my original 6 piece set way back in 1978 when I moved out from home and have held onto the remaining pieces all these years. Finally I have 12 pieces of it all
J Well not quite it all… but what I need (for now).
I’ll probably get in touch in a few months and see if you have the fruit spoons and forks and perhaps the fish knives and forks???? See what I can talk my husband into
J.
Thank you so much Mary, this has been a great buying experience from beginning to end and I thank you for your patience! Cheers,

From Mary: Vancouver
June 2013
Knife arrived safely this morning. Thank you.  I would certainly use your service again and would have no hesitation in recommending you to any of my friends looking for cutlery.
From Kath: West Kirby, Wirral
June 2013

Very many thanks, cutlery arrived safe and sound, I am particularly thrilled with the salad servers , I did not actually know what they were going to be like. 

The original canteen came from my Mother's house when she died and she had sent for it from an advertisement  (I think from the Radio or TV Times) in about 1966.

We have got into the habit of cooking curry feasts for our friends - we are complete curryholics - and as the number of participants grew eight place settings were required together with additional bits such as fish eaters. Cutlery Search made this possible. I confess I had very little hope of being able to find such an old design but I can now enjoy setting the table completely to match - it is almost as much fun as the events themselves!

From Lindsay: Carisbrooke, Nr Newport, Isle of Wight
May 2013
Many thanks Mary, they arrived today and are a perfect match and my 93 year old lady is delighted!
From Richard: Ashford
May 2013
Just to inform your that my order arrived yesterday and to say how pleased I am with everything. The condition of the cutlery is almost better than what I already had. Did you use a polish/ cleaner by any change?, and if so would you mind telling me your secret? From Diane: Madrid
May 2013
Thank you for a most efficient and prompt service ! Cutlery arrived today and I can't tell you what a pleasure it is to deal with such a friendly and professional company . From Christine: Deal
April 2013
I received the replacements I ordered for my Love Story cutlery this morning.
Thank you for your efficient service.
I am delighted that the set is now complete.
I was particularly delighted as the set was a 21st Wedding anniversary present to 
myself and my late husband from our 3 children back in 1986! Therefore you can 
see how much it means to me.  Continue with the brilliant service....excuse the pun!
From Sandra: Birmingham
April 2013
A belated thanks for sending the knives (we were away last week) - they are splendid!  I think the service you provide is excellent - how you co-ordinate it all I just can't imagine!
From Mick: Horndon on the Hill, Essex
April 2013
The forks we ordered were waiting for us at our post office box today. Thanks you very much indeed for a great service. Our collection is once again complete (though we still haven't worked out how we came to lose the three forks in the first place - they obviously went to "Pieland"! Have you come across "Pieland"? The term comes from the tender volumes of biography which John Bayley wrote about his wife Iris Murdoch. They lived in Oxford and one day they had been out shopping and bought a pie for lunch, among other things. When they came to have their lunch, the pie was nowhere to be seen, nor was it ever seen again. Thereafter, whenever they lost something, they said it had "gone to Pieland". I thought that was a lovely story, so I have adopted it as well. Not that I lose many things, but obviously have managed to lose a few forks over the last few decades! From Gill: Castellon, Spain
March 2013
Thanks a lot for sending my desert fork so promptly, i`m really thrilled to have my canteen complete once more.
I will recommend you to anyone who needs cutlery, thanks once again a very happy customer.
From Annette: Swansea
March 2013
It is so annoying to lose items of a cutlery set and your company is a godsend!   Yes, of course you can add my comments - I was very pleased with your most useful and efficient service. From Chris: Havant
March 2013
Pamela and I have been delighted with the helpful service you have provided in up-grading our Inka cutlery set - a treasured wedding present so many years ago
From Henry: Ayr
March 2013
Just to say many thanks for the S&J Trident table knife that arrived yesterday.  I am delighted to have a complete set again after almost 40 years and feel I must acknowledge your prompt and courteous service.  Keep up the good work!
From Barbara: Thrapston, Northants.
March 2013
Thank you so much for the prompt delivery of the Elkington Boston cutlery I have recently ordered. It is all in such good condition. I sent for a few bits from e-bay and when it arrived it wasn't nearly as good as the pieces I received from you.   Please could you put my name on the "waiting" list as I would like 6 teaspoons now! From Jenny: Pevensey Bay, Sussex
March 2013
Thank you so very much for the knives I have just received.   I am absolutely thrilled to have a complete canteen again and can't tell you how much I appreciated all of your help with this order which you dealt with so quickly - I  couldn't believe it when they arrived today!   I wish you every success running such a useful and innovative business.
From Julia: Guildford
March 2013
We ordered some Oneida Mercury cutlery from you and I would just like to thank you for such a great service. Thank you for your help and assistance too, much appreciated.

The order arrived very quickly and we are really pleased with the steak knives. We really didn't think we would find any that match the cutlery that we'd bought several years ago, yet alone the same pattern! We have used them several times now and they are great! I would certainly recommend you to friends.
 
From Mandy: Exeter
March 2013
Thank you very much for sending the Edelweiss Cutlery I ordered so promptly.
It has arrived safely in excellent condition.
I am so glad I found your web site after 'googling' the name of this cutlery.
I think I must have bought it over 25 years ago, and I have always liked the pattern and the quality. Now at last I once again have a complete set! Thanks again
From Sue: Barnet
March 2013
Many thanks for the cutlery which arrived this morning.   It's excellent and everything matches up perfectly.   I'm delighted with the condition of the silverware.   I'd love to know how you get such a lovely sheen and how you remove the small dark black deposits from the pattern on the handles - but no doubt that's a trade secret!  Anyway, my thanks again and I shall certainly keep your details handy for anyone else who is looking for cutlery.
From Lyn: Curry Rivel, Nr. Langport, Somerset
February 2013
Thanks so much for your prompt delivery, I received my cutlery order this morning and am absolutely delighted with it - a perfect match!  It's amazing, after all these years, that I can still obtain this cutlery to make up my set!!  I am now hoping that you will be able to source the final pieces in my Oneida Tone, ie. 1 soup spoon, 3 dessert spoons and 2 teaspoons, then I will have the full set of 12 of everything. From Patricia: Newport, Shropshire
February 2013
My cutlery order arrived at 10.30 am - many thanks for such wonderful service.    I sent the first e-mail on Monday this week and received the cutlery on Friday!   The cutlery is perfect and is exactly the same as the ones we ordered way back 48 years ago (a wedding present from my Grandma).   We have loved it and used it constantly since then.    I never thought for an instant when I first went on the web last Sunday that anyone would have a stock of it and that I would be able to replace the items lost. 
From Tina: Beaconsfield
February 2013
Thank you and your team for the prompt and excellent service in supplying us with a replacement ‘Firefrost’ fork. As you said it was the one we needed. We have told some of our friends about you and already one has asked for your web address!
Once again many thanks -  Diolch yn fawr!

(Note from CutlerySearch: the pattern was Frostfire but we have left the comment as we received it so visitors to this page know that these are all genuine comments)
From Norman & Kay: Southampton
February 2013
My order arrived this morning, well packed and with everything in excellent condition.  I look forward to hearing from you when the other six items are in stock.  Many, many thanks, for a prompt and excellent service.
From Graham: Birstall, West Riding of Yorkshire
February 2013

We are delighted with the cutlery, which arrived speedily today.  Any concerns I had about the quality of a first order with you were unfounded. The cutlery is in beautiful condition.  Many thanks for remembering my inquiry. I could recommend you to anyone.

From Helen: London
February 2013
Thank you for the parcel received today, everything is excellent and woe betide anyone who misplaces anything now!
Certainly, as I said we were given six settings of this cutlery in 1964 so I’m absolutely delighted to have the numbers correct again.
From Gillian: Marlborough
February 2013
Received cutlery today, very pleased with it. I can't believe that after hunting for this style for so long, and asking in shops that sold Oneida cutlery - the general reply I got was "we only sell designs we have in the shop," not particularly helpful.  I now have been able to add to my cutlery set.  Thank you for your help in naming the design and the prompt service you have given me, even with all the snow you must have had. 
From Linda: Tonbridge
February 2013
Hello Mary, the cutlery arrived and is just what I wanted.  Thank you for your prompt and efficient service (as always) From Anne: Shipdham, Norfolk
February 2013
Thank you for sending the Viners Genoa teaspoons. They arrived today and we are delighted with their condition. We are now able to restore our canteen to its full compliment and we will not hesitate in recommending you to anyone we know who needs replacement cutlery.
From Joan & Stephen: Shrewsbury
January 2013
Received my knife and spoon today - my set is once more complete - thank you so much for such an efficient friendly service - it is much appreciated.
From Martina: Bristol
January 2013
The Inka knives arrived safely yesterday. Thank you very much for your excellent service. I will not hesitate to recommend you, though I do not anticipate needing your help again, unless another item gets into the rubbish! From Kay: London
January 2013

I have received the cutlery you sent me already! In fact it arrived before 1pm today Saturday 5th. January. Well done…..I am very pleased with the condition of the cutlery you sent…..it is certainly better than what I had already  Good to do business with youJ

From Chris: Edgworth, Gloucestershire
January 2013
Just to say "Thank you" for the Viners knife which arrived today.

I would never have thought I could obtain one that was in an 'as new' condition.
My wife was delighted that we have a complete set once more.
From Mike: London
January 2013

package arrived this morning – knife a very good match – wife smiling again – thank you!!

Tree & Decorations put away today – guess what wifey found!!!!   Got a spare knife now!! – lol

From David: Warrington
January 2013
I write to thank you for the six forks which you sent to me, and which arrived this morning. They are as near a match as I am likely to find,and I am very pleased with them – they are not absolutely identical, of course, but the biggest difference is that they are bright sparkling  and brand new, whereas my own bear the wear and tear of some 58 years service !!   However, I am sure that time will cure that –not that I will be here to see the change !!
Anyway, once again , thanks for your excellent service.
From Clifford: King's Lynn
January 2013
Just a note to let you know that my order for the knives and spoon arrived safely today. Thank you so much for your help – the items were exactly what I wanted
From Merv: Jilliby, New South Wales, Australia
January 2013
The dessert knives have arrived today.  I'm so pleased, they match perfectly and I won't now be embarrassed having to ask guests to use same knives for main course, having used them for a starter.  What a service!  Yes, keep me in mind for the another 3 when you have them in stock.  Thank you Mary for getting them to me so quickly. From Margaret: Norwich
December 2012
Many thanks for my Oneida Vanessa order. Everything received was in excellent condition. I had given up all hope of ever adding to my Vanessa collection, the cutlery is used daily, put in a dishwasher for the last 20+ years and still looks like it did when it was bought as wedding presents 37 years ago in 1975. I now have 16 place settings of the main items that are used frequently. From Liz: Doncaster
December 2012

I received cutlery today and am very pleased with your swift and efficient service. The cutlery matches mine perfectly so thanks again

From Ros: Harwich, Essex
December 2012
Just to confirm that the cutlery
arrived safely on Saturday. It's
exactly what I was looking for and I'm
delighted with it.  I think
Cutlerysearch is a really good idea,
well-planned and easy to use.  Many
thanks for the excellent service and
all good wishes for the future.
From Brenda: Heswall, The Wirral
December 2012
Finally, can I thank you very much for your prompt replies and for knowing what you are dealing with, what a refreshing change, I am happy to pay by credit card on line once you have sent me the final invoice with P and P, and also what a brilliant service this is. From Alison: Draycott, Somerset
November 2012

Just a quick message to say many thanks for dealing with my order quickly and efficiently.  The spoons have arrived safely and we are now the owners of a set of 12 once again

From Caroline: Huddersfield
November 2012
Just like to say a big thank you - I received my order this morning. Excellent service. Thank you once again.
Merry Christmas to you all.
From Celia: Sidcup
November 2012
Many thanks for the Old Hall Campden fork, which arrived this morning.  Great service and so nice to have a complete canteen at last From Lesley: Newent, Glos.
November 2012

Thank you for your excellent customer service. I was impressed by your timely response to my enquiries and your willingness to assist my order. The products that I ordered arrived quickly and were wrapped well. I was very impressed by your service. I would highly recommend Cutlery Search and happily use them again.  

From Amanda: Queensland, Australia
November 2012
They have arrived. My daughter has sent a photograph of them. They will be soon be joining their friends here.  With many thanks for your efficient and friendly service.
From Pauline: France
November 2012
Can I take the opportunity to thank you for your prompt and courteous service.
From Shelley: Cleethorpes
October 2012
The cutlery was received last week, and I'd like to say thank you very much.  I am very happy with the service, and my (now) complete set. From Matt: Harrow
October 2012
Many thanks, for a prompt and excellent service, and for all your help for sorting out to ensure that the replacements were the correct size and type.  I am extremely pleased with these replacements, as they are just great, and look like new !!!  In future, if I require any more replacements, I have saved your details on my computer.
From David: Hemel Hempstead
October 2012
I feel I must just write to thank you for sending the two forks that I ordered, they have arrived this morning in excellent condition,  and I am very pleased to have completed my cutlery sets again! Thank you for being so helpful, shall be recommending you to my friends who find themselves without certain cutlery!!!!  Thank you once again for such a good service,
From Ruth: Holmfirth, West Yorkshire
October 2012
Was very impressed with the service provided by yourselves and would certainly recommend your website. I am so pleased to have my set of cutlery complete again. the fork got thrown away clearing up from a family bbq a few summers ago!!! From Wendy: Cheltenham
September 2012
the coffee spoons complete my 82-piece canteen. As promised I will e-mail photos of the completed set, together with a laid-out 10-piece place setting. Your help has been invaluable! From Bill: Glenrothes, Fife
August 2012
Many thanks received them today. Our original cutlery were wedding presents bought by relatives in 1981 so it is nice to have a full set again.   ps love the Carmarthen connection, my Gran lived in old oak lane and ran the Lyric cinema in Carmarthen, so I spent many happy times there!!  From Kim: Cavendish, Suffolk
July 2012

Thank you, the cutlery arrived yesterday, very pleased with it. I am delighted to finally have a complete set again of a cherished cutlery we have had for many years as caravanners, this cutlery has been everywhere with us.

From Pauline: Barrow upon Humber, North Lincolnshire
June 2012

Just a note to thank you for sourcing the Radius Elite cutlery for us. It arrived safe and sound at the weekend and is already being put to good use! I very much appreciate your help with this, as I had been very upset at being unable to replace my lost teaspoon. We’re delighted with our new pieces.

From Kate: Runcorn
June 2012
Just a note to say-spoons arrived yesterday and I am delighted with them. They are in superb condition-show mine up! So, many thanks. From Jackie: Leeds
May 2012
Just to say thank you so much.  The teaspoons arrived this morning and my cutlery set is now complete again.  I cannot thank you enough for these and the prompt and efficient service you give.
From Sue: Norwich
May 2012
Many thanks. The cutlery was indeed Balmoral from Oneida and this has ended a long search to find spares, I will keep the site in my web memory for future use. Everything arrive this morning.
cc Table Top Traders with thanks for helping me search
From Robin: Ludlow
May 2012

Hi Mary, just wanted to let you know the knife arrived today and to thank you very much for the excellent customer service.  It was really appreciated, right from your prompt reply to my initial enquiry to receiving the knife

From Nicky: New Zealand
May 2012

Me again! They arrived safely and though they are very slightly different ,you wouldn’t know really I’m just ocd, they are great considering mine are about 25 years old if not more and it means the world as I remember my Mum saving up for them and how much she loved the set. I am so happy and am really impressed by your service. Thanks again.

From Alex: West Yorkshire
May 2012
I thought I'd let you know that I have received my teaspoons now. I am really pleased with them, they are a perfect match with the rest of my set. I am so pleased I emailed you in the first place and that you kept my request on file (so many people say they will do that, but don't!) so I wanted to thank you for your excellent service. From Nicola: Hillingdon, Middlesex
April 2012
Thanks for the cutlery which has just arrived. The goods are great and, if I may say so, the packing was superb and definitely ensured safe delivery. From Jeremy: Kirk Ella, East Yorkshire
April 2012
Thank you so much for the super swift delivery.  I am delighted - I bought my originals in 1968 and have been slowly losing them ever since.  It is lovely to have a set again. From Ann: Tunbridge Wells
April 2012

Just a note to say thank you for the delivery of the above teaspoons, all received safely.  Thanks again too for keeping me on your ‘wants’ list, this was much appreciated.  Should we have any requirements for more items we will be in touch.

From Paul: Wakefield
April 2012

The cutlery arrived today.  Thank you for your fantastic service.  I will spread the word!

From Edna: Australia
April 2012
I'm delighted to report the safe arrival of the two spoons.  Many thanks for your assistance in restoring a full complement of cutlery to our canteen, which we have had since 1966
From Ken: Wiltshire
April 2012
I collected my cutlery today and just wanted to let  you know how delighted I am!  The service has been fantastic and I’m keeping my fingers crossed that you can work your magic and source the remaining items on my list. From Shirley: Watford
March 2012
Just to say thanks for your service! I was looking for these replacements for absolutely ages so it's one of those niggles off my mind!
From John: Clitheroe
March 2012
Thanks very much for the speedy delivery, just what I wanted, one very happy customer! From Ann: Southam, Warwickshire
March 2012
The package arrived this morning just before I went out.  Thank you very much for excellent and speedy service.  I am absolutely delighted with my purchase.  I had thought that my entertaining days were over but recently a group of friends have found ourselves hosting informal bring and share lunches.  I have a table which, when extended, can accommodate 8 and we bought this not expecting to need to extend it.  However I have never had more than 6 matching cutlery settings.  I found your website more by accident than design and when I found that you could provide pieces of my 40 year old cutlery I decided to increase my settings to 8 and at the same time replace a knife that went missing years ago.
From Jane: Beaconsfield, Bucks
March 2012
The speed and efficiency with which CutlerySearch operate makes dealing with the company, and you personally, a pleasure. From Bernard: Perth, Western Australia
March 2012
Just to say thank you for dealing with my order so promptly.  I am very pleased to have the new knives and forks to make my set complete again.  I have already recommended your company to my friends.
From Jackie : Witney,Oxon
February 2012
I just wanted to say thank you for being so prompt in sending out my order. I am delighted to have a full set again and a spare knife and fork just in case.  The only thing is, the new ones are so shiny compared to our original 31 year old ones - however, they have been used just about everyday.  From Heather: The Wirral
February 2012
Thank you very much for your efforts and success in finding such  a good match for the spoons I was searching for. I congratulate you on your excellent service.    From Alma: Knutsford
February 2012
The 4 knives arrived this morning, they are certainly in excellent condition, and make our 49 year old ones look like they've been around a bit, but I suppose after daily use for all that time it's not surprising.  Thanks for the prompt dispatch
From Carol: Frodsham, Cheshire
February 2012
Very many thanks for the cutlery, which arrived yesterday. I wish everybody was as efficient as you in despatching items.  We look forward to hearing from you about further Teaspoons and Serving Spoons.
From Richard & Janet Mattey:
Bury, W. Sussex
February 2012
Today we received our package of cutlery.  We could not help admiring its condition and must add how pleased we are with the superb service you are providing. We are so glad that we had not given up and disposed of our cutlery as perhaps the previous owner surely must have done.
I never really expected to find replacements, but thanks to your company, we can enjoy their use once more.
From David: British Columbia, Canada
January 2012
Thank you. My order arrived safely today.  It's really nice to have a complete set once again.  I will certainly be taking more care in the kitchen.  I will keep your details and also pass on to friends.  You have a great service there.
From Mary: London
January 2012

Thanks Mary.  The Cutlery you sent me were a perfect match, and they arrived very quickly. Really pleased I found your company as I  probably would have never been able to complete our set.

From Graeme: Durham
January 2012
The forks I ordered, arrived safely this morning. Thanks so much for your prompt and efficient service.
Quite a few years ago, our local Co-op had a promotion by which you saved tokens to buy Royal Doulton cutlery. Unfortunately the offer stopped before I had completed my collection. You have now come to the rescue and I have
eight complete settings to complement the Royal Doulton Provencale china set that I inherited from my aunt. Thank you again.  Best wishes for a good holiday and a very Happy New Year.
From Ann: Bradwell on Sea
December 2011
Many thanks indeed for sending my Oneida fork which arrived here today.  I am so pleased that I have been able to make up the full set again thanks to you!
 
The fork is superb and I wonder if I might ask if you know of a product I could use to bring the set up to the glorious standard of the replacement fork?
From Liz: Oxton, Wirral
December 2011

I am very pleased with my order of cutlery, which arrived on Friday 16th. It will make my life so much easier having more pieces in my set!.  Thank you for providing such good service

From Claire: Aberdeen
December 2011
I received the package! Thank-you again for finding it! If you happen to come across the small forks that go with the set sometime in the next 3 years please let me know! From Catriona: Alberta, Canada
December 2011

Just to let you know the Hampton Court arrived this morning.  I am delighted with it.  Thank you very much indeed.
I spoke to Eileen today (she worked in Oneida) and she says the factory in Bangor stopped production in December 1986 and the premises closed in 2003/04.  I hope this is of interest.  Thank you again.  Your HC has found a good home.

From Olwen: Bangor, Northern Ireland
December 2011
I think you have a neat business, by the way.  I'm so glad I found the cutlery on your site. Your service
is very prompt and friendly and it has been a pleasure to do business with you.
 

From Jane: New Zealand
December 2011
Jonelle items received today, intact, in really good condition.  I am very pleased.
 Thank you so much for your time, and speedy attention.
From Patricia - Boscastle
December 2011
I am thrilled with the cutlery, especially the Tea Knives, I could have hundreds of them and invite everyone in Jedburgh to tea just to show how fine and stylish they are.

Thank you very much for all your help and putting up with my stupidity in trying to fathom the intricasies of measuring these implements you made the experience a pleasurable one
From Urszula: Jedburgh
December 2011
 
The cutlery arrived this morning - thank you so much.  We had this style as a wedding present in 1964 and it has been used every day since then and was so frustrating that some had been mislaid.  Keep your eyes peeled for 1 more table knife and then our set will be complete!  thank you again for your prompt efficient service. From Kaye: Nutley, East Sussex
December 2011
Order arrived yesterday, what a fantastic service!!! goods are as new!!!  I was very lucky indeed to come across Cutlery Search and would not hesitate using your company again or recommending it
From Jon: High Halden
Near Ashford
October 2011
Thank you for your cutlery which arrived really quickly, today.  I am very impressed with your service and would recommend you to my friends From Linda: Bournemouth
October 2011
The cutlery arrived, and this is just to say how pleased we are to have it, and to thank you for your very efficient service. We were given Old Hall Windrush when we were married in 1972 and still enjoy using it every day, and so it is marvellous to be able to have these extra and replacement pieces. It is such a good design.

 

From Andrew: Bedford
October 2011
our cutlery arrived safely today - many thanks! We'll know where to go when/if we need some more!! 

I then asked Anthony if he would mind if I added his comments to our website and he replied:

yes, of course - we'd be very happy to have our comments used on your site. If the service we received is typical then I'm sure that you have lots of happy customers!
From Anthony: Melton Mowbray
September 2011
Received the cutlery today. Thank you so much for your prompt delivery and excellent communication. My set is now looking good with its new additions, just in time for a large dinner party this week.
From Averil: Lydney
September 2011
Thank you for your efficient service. Our replacement knife arrived today.
One very satisfied customer!
From Christine: Petersfield
September 2011
I have today received the cutlery which I ordered from you and am delighted both with the items and with your service.  I never thought I would be able to replace the lost or damaged items after some 30 odd years or more and so I am doubly pleased in finding of your existence.  Many thanks.
From Peter: Fareham
August 2011
Just a note to let you know that the cutlery order has arrived safely and I am delighted with the quality of the items and very impressed with the standard of service. It's nice to have the canteen complete again and I'm all set for the whole family to descend on us later in the week!!! Thank you and I hope we can do business again in the future. From Lyn: Maidstone
August 2011
Thank you for the first part of my order which arrived today.  The items were in excellent condition – were they new, or have you cleaned them with something special.  Please would you let me know how you got them in such marvellous condition, as they make the rest of my matching items look pretty shabby!
May I say what an excellent service your company gives.
From Hazel: Peterborough
August 2011
Just to let you know the cutlery arrived yesterday and it is in a beautiful condition. From Catherine: Portugal
August 2011
Just to let you know that cutlery arrived today - its perfect, thank you very much for the excellent service - will be singing your praises !! From Lynda: Chichester
August 2011
Many thanks for your prompt email reply -- what a godsend your service is! We were given this cutlery set as a wedding present in 1971, and these items have gone missing over the years, but we still love using it! Looking forward to having a complete set of cutlery once again -- and thanks for a brilliant service. From Liz: Upton, Wirral
August 2011

Just to let you know that the spoons arrived safely this morning in excellent condition and have restored our set to its full complement.  We are delighted with the service – thank you very much. 

From David: Ellon, Aberdeenshire
August 2011
Just wanted you to know that the soup spoons arrived this morning at my work address as advised, they are exactly what I have waited 37 years for. Fantastic service all round; thank you to you and your team.
A very satisfied customer.
From Frances: Leeds
August 2011
Thank you! Our Alveston cutlery  arrived today, is some of it new? It all looks so shiny!  Compared to  the Old Hall pieces I bought in 1968 it positively sparkles!  And the  soup spoon was still in it's polythene sleeve - fantastic.  A super  service, which I will definitely recommend to friends. From Richard: France
July 2011
Cutlery arrived this morning safe and sound. Thanks again for all your hard work and help - we now have a full canteen again.
From Chris: Newmarket
July 2011
I am thrilled and tickled pink with the cutlery that has just arrived. The bowl of the only remaining soup spoon that I have is a tiny, tiny, fraction smaller than the ones that I have received this morning, but all the pieces are perfect, and I am really pleased and surprised that they arrived as quickly as they did.
 
When the postman handed me the package I thought, what on earth is this-I could not imagine what was in this lumpy, funny package and I had such a good time finding out.  Thank you, I will be ordering more from you, that's for sure!  For me purchasing from you has been a pleasure, I will recommend you and will be very happy to search through you on any ocassion that arises.  I have had so much pleasure and hope that we can be in touch another time
 
From Urszula: Jedburgh
July & August 2011

Replacement cutlery arrived today. Superb service with quick delivery, thank you so much.

From David: Helston
July 2011
Our cutlery arrived yesterday's post safe and sound and is now in place in the canteen box making a complete set once again.  My wife has asked me to pass on her grateful thanks along with mine for an excellent service and if we hear of anyone else having the same problem we now know who to recommend.   More than happy for you to use our comments on your 'Customer Comments Page'  as they are well deserved.  The cutlery set was a wedding gift (46 years ago next month) so nice to have it all complete again.
From Sue & Keith: Deal
July 2011
 
Knives and forks arrived this lunch time , I am very pleased with the condition and thanks for the great service. At least the Christmas present will not take up all my baggage allowance!
Please use as you wish always like to spread the word when I get good service. Had fantastic service from engineers at Cowes last week so hope things go in 3s and the next one is premium bonds!!!
From Veronica: Nina's mother (below):
Markfield, Leicestershire
June 2011
Just to let you know I received the cutlery to-day and am very happy with all of it.
Thank you for your prompt attention to this and I will be ordering some more items in the near future
From Susanne: Queensland, Australia
June 2011
Just to let you know my cutlery arrived yesterday and matches perfectly I am really happy to have the full set again. my husband says the lost ones are bound to turn up this week now!!  Thanks again for your excellent service. From Nina: Borneo
June 2011
Cutlery received and exactly what wanted - many thanks.
 You may be hearing from me again - my wife is wondering whether to start collecting/expand our present set.
From Roger: Cowes, Isle of Wight
May 2011
Just to let you know that the cutlery has arrived safely.  I never thought that I would have a chance to extend my collection, and it is great to know that you have other items in stock should I want more.  Thank you too for your friendly help and advice - I will be delighted to recommend you to any friends who are looking to buy cutlery.
From Gill: Sheffield
May 2011
My cutlery order arrived today - I was pleasantly surprised to receive it so soon!  We are delighted with our purchase as we have now managed to upgrade to a full set , even though the original purchase was made as a wedding present when we married in 1970 .  We are really pleased by the quality of our items as well as the speed of your service.  I will also be pleased to recommend your service to anyone in my social circle who may find it useful. From Pauline: Stratford-upon-Avon
May 2011
Just a quick line to say that I have received my cutlery and am delighted to have been able to replace my missing pieces and increase the number of place settings.  My mother bought the cutlery for me a few pieces at a time many years ago when I got engaged so they have great sentimental value.
From Carole: Warminster
May 2011
Thank you for your  prompt & professional service, the cutlery arrived today all in excellent condition,
I will keep your information on file should we or any of our friends need anything else.
From Eric: Burn, Selby
May 2011
Thank you so much for the two Roseanne teaspoons, they are lovely. Your website is a godsend as the Roseanne cutlery set i have, was given to me by my late Mother in law and the teaspoons were lost just before my Husband passed away, so i am well pleased to be able to complete the set again. From Rebecca: Gosport
April 2011
Thank you so much for identifying these spoons for me.  They arrived this morning and I am delighted to have a full set again after losing them progressively since I got married in 1966.   You are a wonder. Thank you.
 
From Caroline: Bedford
April 2011
I don't think I got around to thanking you for the cutlery. I was very pleased to find your business - supplying my need. I was also very pleased at your efficient service. The cutlery arrived as expected & well packed. Long may you continue!
From Rachel: Beccles
April 2011
First of all, thank you for  a brilliant service!  The spoons arrived this morning and we are delighted with them.  I have been trying off and on for 40 years to find these spoons to complete the set which were presents for our wedding! From Alan: Wisbech
April 2011
Thank you so much for your prompt service. The postman has just delivered my replacement teaspoon, so my much-cherished 28-year-old wedding present from my now-aged parents-in-law is once more complete. What's more, the 'new' teaspoon is in excellent condition.
 
At the risk of tempting fate, could you now please remove me from your 'wish list'.
From Gill: West Kirby, Wirral
March 2011
Thank you for finding and sending our Elkington forks - a great, quick and efficient service.  We are delighted. Many thanks again From Howard: London
March 2011
Thank you so much for the very prompt delivery of my Elkington cutlery, which arrived last week in excellent condition.  Not a Welsh mailing address, as you will have noticed, but a Welsh husband, and the original cutlery was a wedding present bought for us at the family business, Morgan the Jewellers in Aberystwyth (in 1969).  I am delighted that we now have a full set again, and will keep a careful eye on it all in future - how could we have lost 4 knives and 3 spoons?  I am intrigued to know how a remote corner of Carmarthenshire is able to provide such an excellent service - and will recommend you to my friends.
From Carolyn: Kinver, Stourbridge
February 2011
A belated thank you for the prompt dispatch of my order!  I will certainly recommend CutlerySearch to anyone wanting to match an incomplete set.
From Patricia: Cambridge
February 2011
Cutlery arrived today.I had forgotten how lovely it looks brand new.
so please keep me on your books a if you find anymore please do let me know.
We first bought the set 45 years ago!!
From Alison: Aldburne, Nr. Marlborough
February 2011
The cutlery arrived today.  Many thanks for fulfilling the order so quickly.  Delighted with the quality, too!
From Ann: Launceston
February 2011
Teaspoons arrived safe and sound this morning in the post.  They are already in the cutlery draw.  A truly great service you provide.  I really did not think I would be able to get a replacement.  Hope I don't need you again but you never know,  (will spread the word to friends).  Thanks once again.  From Judith: Hull
February 2011
Acknowledgement to www.cutlerysearch.com for their kind assistance in identifying pattern.
From Louise: Newcastle-upon-Tyne
February 2011
I received the cutlery on Friday. Its just what we wanted so thank you for all your help. I was worried I wouldn't be able to complete my set but now I have thanks to your brilliant business. Hopefully you will be able to get the two soup spoons too at a later date. From Vicky: Rugby
January 2011
Thank you for your prompt delivery of my odd pieces of cutlery.
Just what we needed to replace the ones lost over the years.
Great service, with excellent communication.
From Leslie: Weston super Mare
January 2011
Today I received my" Duchess table knife", and I am very happy. Many thanks for your speedy service, I hope I never have to use you again, in the nicest possible way!!!!
   
From Julie: Barry
January 2011
You are most welcome to use part or all of what i said all i can remember is i was in awe of your service and if should get to WALES next summer i would be honoured if i could take you to lunch.

Thank you for your concern, however, the cutlery arrived the day before yesterday in excellent condition.

The day they arrived was her birthday unfortunately she passed away 5 months ago, but we had a dinner party in her honour, with the cutlery i bought her 42 years ago.
Although its only an every day set not her (as she would have said ,not her good silver. ) it still seemed the right thing to do.  Enough said other than a very big thank you from the bottom of my heart God Bless you, your new friend.
From Jim: Perth, Australia
January 2011
The cutlery arrived this morning, and it is lovely. Thank you.  p.s. All washed, polished and introduced to the Viners box

I bought a lovely wooden box of Viners Sable when we first got married and still keep it 'for best', and it will be 40 years old next September, and have only just thought of adding to it. I count it back into the box and last week I lost a dinner fork. I hunted 'high and low' and even 'prayed' to St. Anthony who is the patron saint of lost items, still it didn't turn up, my husband had the dustbin turned upside down, nothing. Then on monday morning, I got a long stick and pushed it under the fridge which is next to the dishwasher and hey ho.............the fork was there. One of my kittens had obviously 'bopped' it under there. So St. Anthony came 'up trumps' once again, and I decided to google Viners Sable and your website came up.

From Lesley: Hothfield, Kent
January 2011
Got the fork this morning, my mum's absolutely made up! Thanks for existing!

Four of us have been looking for a replacement for about 8 years. We contacted Viners directly at one point, but the mold for that pattern had been removed some eons ago. When I found your site with the Spring Rose pattern I was over the moon, as we all thought we'd never see it again.

 
As I said, the canteen of cutlery was a gift from my mum's father to her, so was of great sentimental value, and to my mum, having a piece gone was like a finger missing. Now the transplant operation has been done, she is well happy.
 
The fork looks brand new too, which is an added bonus
From John: Poulton-le-Fylde
January 2011

 
My order received this morning, thank you. Can't believe it was so quick and easy. We're delighted !  Many thanks, again.
From Cynthia: Cannock
January 2011
Received my small order from you today: a very satisfactory match with our previously incomplete set. Thank you for a very useful service (and very prompt, considering the season).  And a good and prosperous New Year to you.
     
From James: Prescot
January 2011
Just wanted to thank you very much for your very efficient service. I am delighted with my cutlery which was to supplement existing stock, with the addition of a few pieces I had not been able to find before.
   
From Barbara: Warmington, Oxon
December 2010
This to tell you that the cutlery has arrived safe and sound. No tax to pay, thank you.
I have mentioned your company to many of my friends and hope that this will result in further business for you.
One very satisfied customer!!!!!!!!!!
From Leila: Israel
December 2010
The cutlery has arrived today & Anne is very pleased with it. It has arrived quicker than material which I have ordered from Amazon!
If you come across TEA knifes please let us know.
Best Wishes to you both for Christmas & the New Year.
From Ifan: Drymen, Glasgow
December 2010
can't thank you enough for the very prompt and helpful service we have had from you and your staff.  My order for our cutlery (from enquiry to delivery has taken less than a week) has just been delivered and we are thrilled to have been able to make up our wedding present from 46 years ago to 8 of everything.   We will think of you now every time we use it.  May we wish you and your staff ' MERRY CHRISTMAS AND A HAPPY NEW YEAR'  And once again very many thanks.
From Nessie: Leamington Spa
December 2010
I bought 6 settings of  Mansion House cutlery in the 70s and recently found a canteen with 5 plus settings in an antique shop. I was delighted when I discovered Cutlery Search to make up this set to 6, and have some extras e.g. cheese knife and fish slice. 
From the first enquiry to sending the chosen cutlery, they were very helpful and efficient and I am now delighted to have 12 settings.  Diolch yn Fawr Mary. I would recommend the service to anyone wanting good cutlery.
From John: Caldicot
December 2010
Spoons safely received, snow not withstanding! Very many thanks - I shall sing your praises in other interested ears.
From Irene: Oxford
December 2010
Many many thanks for the spoons which arrived this morning! I could not believe they arrived so quickly. You've really made my Christmas! It's so lovely to have a full set of cutlery again!
 
Thank you for such prompt and efficient service, I will certainly recommend you to my friends. I never thought I would be able to find replacements. You are a star! And I know where to come in future when I need any cutlery.
 
Thank you again, and I wish you and your family and company a really happy Christmas and New Year.
From Sue:
Glossop
November 2010
I just got home from work today to find your parcel behind the door. Everything arrived safe and sound. Thanks to you I now have my complete cutlery set again.
I save your web site, just incase I ever need it again and certainly recommend it to friends and family should they ever need to match up their cutlery.
Diolch!
From Jayne:
Andover
November 2010
 
Greetings from Jerusalem. Just to let you know that the cutlery arrived in good order today and to thank you for your friendly and efficient service. I will certainly recommend you to any friends who are short of cutlery.
From Tom: Jerusalem
October 2010
Just to let you know, soup spoons arrived this morning - excellent. I'm one happy bunny!
From David: Colwyn Bay
October 2010
Thank you very much for the very prompt service in sending me the Balmoral tea spoon.
I am sure his other tea spoon mates that I have gave him a warm welcome
From Peter: Chelmsford
September 2010
Just to let you know the parcel arrived at lunchtime and here it is in all its glory!! There's even room for the carving set!  I'm just SO chuffed!!!  There's also room for a random set of small spoony things if we ever have an urge to expand again, but for now it's just perfect. From Alix: Royston
September 2010
package received this morning thank you.
it is sooooo shiny and  bright  all I need to do now is to work out how to make the rest of the cutlery after 35 years constant use  look as good!
I must say I really do endorse all the comments made regarding your speedy and efficient service.  Shame many others don't follow your lead.  (you can quote me on that)
From Su: Worthing
September 2010
hello mary, just to let you know that the canteen arrived safely - i could not be more happy with it : ) all the cutlery fits into it, except for one awkward soup ladle! its fantastic.
thanks so much all your help - and very efficient service.
From Caroline: Folkestone
August 2010

Thank you for the cutlery which arrived safely on Wednesday morning. I still can’t believe my luck in finding someone that could supply the missing items; this particular design must have been discontinued donkey’s years ago. We were given our set as a wedding present in 1974. Hopefully I’ll be in touch in the near future about fruit spoons, and perhaps you’ll be letting me know about pastry forks sometime.

From Geoff: Appleby-in-Westmorland
August 2010
Thank you Mary for your excellent service.  The replacement fork arrived safely this morning.  Perfect match!  Best wishes
From David: Haywards Heath
July 2010
Many thanks for the prompt delivery of the cutlery. I am absolutely delighted. I would put a comment on the site, if I knew how.  Yesterday I managed to source a leather box, that with a bit of fiddling will be able to convert to hold the cutlery.  It even has the red lining to match the original set.  I couldn't have asked for more help, advice and understanding from you.     My son wishes to add to some silver to his set of cutlery and without reservation I shall recommend he contacts you.
From Sabra:  Bridlington
July 2010

The cutlery pieces arrived yesterday (20 July) in good order.  Thank you very much for your prompt and helpful service.

From Geoff: Brisbane, Australia
July 2010

Thank you so much for the order, which arrived extraordinarily promptly.  The cutlery is super, just what I wanted.  Thank you again. From Christine: Burnham-on-Sea
June 2010
Thank you so much for the cutlery, which arrived at the end of last week which was perfect because we went to Kent for the bank holiday weekend and I was able to take it with me! Mum is absolutley thrilled with it!  Many thanks for such a great service.  Absolutley brilliant that you were able to match items which must be 40+ years old! From Carina: Gillingham
May 2010

Wow I am impressed! The cutlery arrived at 9:15 am this morning, Tuesday 27th  April.  If I had posted a birthday card or letter to my daughter at Seddon (39klms north west from me) or my son in Bayswater Nth (40klms east from me) before 5:00 pm on Thursday 22 April, they would not receive post before 3:00pm today. Yesterday Monday 26th was a public holiday for ANZAC Day.  Great doing business with you.
(I then asked Denise if I could add her comments to the website and she answered as follows):

Mary that would be fine.  In this day and age when we hear so much about poor service, it is wonderful to come across two companies, yours and the courier who do a great job.  Sincerest thanks

From Denise:
Victoria, Australia
April 2010

The Oneida Roseanne cutlery arrived this afternoon.  It’s all bright and shiny compared to our 40 year old original set, which is showing signs of its great age.  We are very pleased with our purchase and wish to thank you for the excellent service.  Enjoy your holiday.

From David & Yvonne: Liverpool
April 2010

All arrived safe and sound- pretty damned impressed! 

(CutlerySearch then asked Rachel if her comments could be added to our website and the following was received)

My pleasure- I am beyond delighted I have been able to top up my much loved but 25 year old cutlery set- best regards

From Rachel: Guernsey
March 2010
thank you so much for the parcel i received it at the weekend. it is so lovely to have a complete canteen of cutlery. thank goodness for
the internet as i would never have found you otherwise... good luck with best wishes
From Avril: Buckingham
March 2010

Just a quick note to let you know that I have received the cutlery and to thank you for providing such excellent service. You could not have been more helpful to make sure that I received the correct items and I would thoroughly recommend you.

From Tony: Englefield Green, Surrey
February 2010
I must say you really do provide a rare and quite remarkable service. To have what was for us a much loved wedding present of 45 years ago at last complete again, no pieces missing, has meant much to us. A very big thank you.  Kindest regards....and quite truly, a big thank you.  
From Keith and Lois:
Isle of Mull, Scotland 
February 2010 
Just to say thank you for the quick and safe delivery of my cutlery that arrived today, I was so pleased when I found you site cutlery search as I had been looking to replace a few items of my set for a long time, and as the set was 25yrs old I was unable to find items in the shops.
From Joan: Hallow Worcestershire
February 2010

many thanks for your service. After reading the customer comments, it would seem that you have found a niche in the market for these items which is quite lucrative !  It is certainly very useful!  And I echo their comments about the quality of the products you provide.  I didn’t know quite what to expect when you said they were all used items, but indeed they are in beautiful condition.  I’d like to know where you find them !!

From Anne: Cardiff
February 2010
Just wanted to thank you, my delivery came on Monday and both the spoons and the fork are just what I
needed to complete my set. The fork I was missing was the fish fork - Its great to know that if/when I
manage to throw out with the leftovers another spoon etc you can fill the gap.
From Anne: Liverpool
January 2010
I think its a fantastic service.  I am more than happy for you to print my comment
Just to inform you that I have received the dinner folks as promised.  I am very pleased as my dinner set is almost in tact now.  Many thanks for the speedy service you provide and good customer service in acknowledgement as well as communication.
From Shirley: Birmingham
January 2010
Thank your for the cutlery received today - as you thought the knives are slightly thicker but the pattern is identical so we are more that happy to keep them - Once again my sincere thanks for  
your attention to my enquiry and the efficient way you do business . 
 
From Stuart: Par
January 2010
I know you are closed for a while but, I am delighted that the postman brought my fork this morning!  With even one item of cutlery missing it depreciated in it's value let alone became fit for the purpose of a setting for twelve!  I will in future be more careful in how I clear the plates after a meal as I am sure it has adorned a land fill site somewhere!

Your service was second to none.........so absolutely........ let the nation know!

From Sue: Doncaster
January 2010
Everything arrived promptly, and I am delighted with the replacements and also the fish cutlery.
It has truly been a pleasure to deal with you, and I wish you every possible success in the future.
With warm regards and sincere thanks
Please feel free to do anything that helps you.
I could not be more delighted with your service.
From Steve: Evesham
January 2010
Very many thanks for such prompt service!!  All 14 of us can now sit down tonight (NYE) all using the same cutlery.  Have an excellent break. From Rob & Dianne: Rushton, Northants.
December 2009
Our Venetia has arrived safely. We are delighted with its condition and speed of arrival.  At last everyone will have the same cutlery for dinner on Hogmanay. It's only taken us 40 years to acquire it. Thank you and best wishes for 2010. From Margaret & Colvin: Southampton
December 2009
Thank you very much for your speedy and professional service . The quality of the cutlery is excellent - in fact the only slight snag is that the pieces are so good they show rather show up my existing set ! We now have 12 complete place settings which will all see action on the 25 th Dec ..
 
From Neil: Winchester
December 2009
Just to let you know that the S&J Crystal pieces arrived safely today. Our set is now complete - Thanks.
Thank you for the very prompt and courteous replies to all emails and for the speedy dispatch of the cutlery.
From Carmen: Kingston, Tasmania
November 2009
Just to let you know that the S&J Crystal pieces arrived safely today. Our set is now complete - Thanks.
Thank you for the very prompt and courteous replies to all emails and for the speedy dispatch of the cutlery.
From Carmen: Kingston, Tasmania
November 2009
Many thanks for the prompt despatch of our Oneida cutlery.  We're very pleased with it, and amazed at your efficiency!  Just a shame that we've now got all the cutlery we need!
From Jacqui: Cleveland
November 2009
Dear Mary - thank you for a very prompt service. I received the items last Thursday morning and they are excellent. For the first time in years we have a full set of cutlery. We took paying guests (trainee commercial pilots) who 'borrowed items from time to time and which we never saw again. From Roger: Bournemouth
November 2009
I have received the cutlery, despite the strikes, thank you very much indeed for your prompt despatch.  It was beautifully wrapped and protected, and I am so pleased to have been able to make up my collection to 12 settings.  I will be only too happy to recommend you to friends in the future.
From Maureen: Petersfield
October 2009
Hi Mary, What a lovely surprise the postman brought this morning, needless to say I was delighted with the contents of the parcel. I had no idea what my son and daughter-in-law were up to. This means that I will be able to buy a little more cutlery this month, once all the bills are paid. I have ticked the contents (6 fish knives, 6 fish forks and 6 teaspoons) off my list. Please display on your website from them and me our most grateful thanks. The items were just as described, in perfect condition. We look forward to further transactions over the coming months. Again 5 +++++ stars for service. From Maureen: Fife
October 2009
Hi Mary, So many thanks. the cutlery arrived safely, I am very delighted with all the items, and can't wait to use them. Thank you so much. I will be in contact again soon.
Regards, a very happy  Maureen 5 + stars service
From Maureen: Fife
October 2009
have successfully completed the 'Pay Now'.  May I take this opportunity of saying a great big thank you to you for all your very kind prompt and efficient help with this matter.  I would recommend this site to everyone. From Eileen: Prestwich
September 2009
Many thanks!  Have picked up cutlery today. Delighted with my shiny new knives - would that errant husbands could be so easily replaced!!
From Marilyn: Caterham
September 2009
Grand Day!!!!   Received the Oneida Flourish Cutlery that I ordered  from you.  It was perfect, very good condition!!  It arrived much quicker
than I had expected.  Thank you very much for assisting me in replacing
 these pieces of my cutlery pattern.  Excellent Service.
From Cyndy: Texas, U.S.A.
August 2009
Just thought I would let you know that my spoons were waiting for me when I arrived home from work on Friday. I am delighted with them and full marks for the efficient service you provide.
From Margaret: Norwich
August 2009
I can't believe how soon I received this order as I think it was just a week or even less since I sent the order.  I am so pleased with my purchase and thank you so much for answering all my questions, etc.  I do hope you can find the items I'm still missing. 
From Diane: Ontario, Canada
July 2009

Thanks for my order which arrived safely – it is lovely to have the set completed again, I am so pleased!  The alternative would have been to buy a new canteen of cutlery but actually, I haven’t seen anything which makes me smile like the Roseanne pattern does.  I was showing my sister yesterday and she is very interested to hear of your company as she has Oneida cutlery with a few gaps in the set so you may hear from her.  Thanks again for your prompt and efficient service J  I’ll spread the word about discovering you, LOL

From Cath: Neath
July 2009
Parcel arrived today - already!!   All looks really good - the cutlery my daughter-in-law chose fits well in the box and my extra things look exactly like the ones in my set which is now 40 years old!  Thank you so much for your assistance and fast service
From Sunny: New South Wales, Australia
July 2009
Have now received the cutlery and we are absolutely delighted with it. It looks like new and matches our pieces perfectly. It is 39 years since we first bought the design  and we did not think we'd be able to get more so easily. Thank you for your very efficient and trouble free service.  We'll know where to come if we need any more! From Marjorie: Consett
June 2009
Just to let you know my Executive Suite cutlery arrived safely and I wanted to thank you for your prompt and efficient service, which is all too rare these days!  Many thanks.

 

From Dorn: Ottery St. Mary
June 2009
The box arrived yesterday, my neighbour had taken it in. All fits, and the box is lovely and new looking.
What a great service - I will recommend you highly to others.
From Rosina: Milton Keynes
June 2009

Thanks again for the fast and efficient service, such a pleasure to deal with you.  My set is once again complete thanks to you.  Wishing you all the best with your business.

From Elmari: Auckland, New Zealand
June 2009
just wanted to let you know that I've received the fish forks, all in excellent condition. They're really very lovely...and I'm so happy to have been able to complete my set now that the pattern has been discontinued in the US.
 
Thank you so much for your assistance with this very tricky order! I really appreciate all your help (including the unfortunate incident with the fish knives) and your excellent customer service. It was a pleasure to shop with you and I hope we can do business again!
From Ann: California, U.S.A.
May 2009
 Dear Mary  Thank you for the parcel of cutlery which arrived yesterday. All the pieces are in excellent condition and make the rest of the set look well used, which it is, having been in daily use for about 30 years. It is really good to have a full set again and I want to thank you both for the existence your business and your excellent service.
From Christine: Seaford
May 2009

Hi Mary Just a quick not to say a big thank you.  I have just arrived home and found your parcel waiting for me.  A seriously impressive service and one very happy customer. I know I will be in touch again soon.  Thanks again

From Stella: Harrogate
May 2009
This is the best, most efficient, and friendliest service that I have experienced whilst e-shopping.  It makes one want to buy again, just for the joy of dealing with the company.
From Richard: Cardiff
April 2009
Cutlery arrived very promptly. Very slightly different to the existing Milano, but very happy that we've got a complete set again.  Many thanks for an excellent service. You can even add in how impressed I was to receive such fast responses
to my enquiry, even over the bank holiday weekend!
From Rafe: Watchfield
April 2009
I am thrilled!  The cutlery has arrived and the Melissa is a very good match for Vanessa. My cutlery box is full for the first time for many years (holding our Silver Wedding party in a field was the main cause of loss...).  My only 'problem' is that the new pieces are in such good condition - they show the others up!

I am very happy to be quoted on the website.  Like many of your customers, our canteen full of cutlery was a wedding present, and now after 37 years we have a full set once more. A great start to our new life in retirement!

From Ann: Richmond
April 2009
By the way, thank you for your expeditious replies.  You've been lovely. From Sharon: Australia
April 2009
Just to let you know my place setting arrived at the office this morning.  I am so thrilled with it I just cant believe after all this time I have actually got it. Many thanks again for your kind assistance, I will be in touch soon. 
From Geraldine: Harrogate
March 2009

The cutlery arrived today! I can’t believe how efficient you have been and how even the Royal Mail, usually much maligned, has also come up trumps!  Thank you so much – I am delighted with what you have found for us and I can’t wait to see my daughter-in-law’s reaction. The canteen box is a wonderful bonus too, so thank you very much indeed for that.I have very much enjoyed corresponding with you and I shall recommend your wonderful service to anyone who comes near me!

From Sandra: Marlborough
March 2009
I received the cutlery the other day and have to say thank you very much for all you have done.  For the most part they look newer than ours!  You can consider me a happy customer and it was a pleasure doing business with you.
From Daniel: Cardiff
March 2009
Many thanks for the cutlery which arrived earlier this week. I'm very pleased with it. None of the big London stores I approached regarding replenishment wanted to know, including the one from which I made the original purchase. You sorted out my problem in no time.
From Jack: Richmond
February 2009
Just a brief THANK YOU for a very pleasant, helpful and quick service.The cutlery arrived here at my office by 9:30 this morning.You have done something that I have struggled with for some time - made my wife a happy lady !(a joke really, of course). I suspect that we will be in touch in the near future to expand our cutlery set rather than replace lost items as this time. From John: Welwyn Garden City
January 2009
Of course you may add my comments - I looked on your website to see if I could put my 'two cents worth' on!  We are having a special dinner party tomorrow night and will take great pleasure in recommending your service.  I still cannot believe that in 2009 there is a 'Mary' out there who is so efficient and helpful.  You will know that I started my enquiry by asking about six dinner knives and ended up adding to my existing collection so well done - hope your services continues to prosper.
From Molly: Wakefield
January 2009
Just to say thanks! The spoons & forks arrived this morning and are a perfect match. Needless to say my step-daughter will only be taking plastic utensils to her room from now on! Thanks again for a very prompt and efficient service. I would not hesitate to recommend your company to others.
From Steve: Halifax
January 2009

Thanks for the prompt dispatch and arrival.  Please keep an eye out for the larger knives and forks and let me know if you find any.It is nice to find a business that actually does what it says it will.  An excellent service.

From Lawrence: Notts.
January 2009

 
How fantastic! The cutlery arrived yesterday, well in time for Christmas. Thank you so much. I'm very pleased with it. From Suzy: Australia
December 2008
the cutlery arrived safely, just what I wanted. Now I can have a decent service on the table for Christmas! Many thanks, I will certainly be recommending your company's service. Have a good Christmas and a happy new year From Ann: France
December 2008
The cutlery arrived today. That is amazing service! I was afraid your Sunday response was too good to be true, but no, all just part of a very impressive business. Its great to get such an efficient and personal service. Living in the "wilds" of the Scottish Highlands internet searching and shopping makes life so much more civilised.  Thanks again and Best Wishes for a Prosperous 2009 From John:
The Highlands, Scotland
December 2008

Just wanted to say thank you very much.  We received our cutlery last Thursday and it was just what we had been looking for, for some time. Thanks again for your help and being so efficient in responding to our order.  I have already told a number of other people about your website.

From Karina: Grimsby
December 2008
Cutlery arrived yesterday, many thanks for a pleasant,efficient, on-line shopping experience!!! Happy Christmas Best Wishes
From Jan: Brentwood
December 2008
Mary you are a champion.  Knives and spoons arrived this morning and look great.  Many thanks. We are astonished at the short time it took for the post to deliver and note you had it all ready for delivery the day I paid on line.  Thanks again, and a Merry Christmas to you and all your friends From Bryce: New Zealand
December 2008

Just to say thank you for the delivery of 4-pronged fish forks to our address. We were delighted to receive them and should make a resolve NOT to put our originals into the dishwasher in future!  Very many thanks again for your service and we would not hesitate to use your services again.

From Anne: Oban
November 2008
Hi Mary,
Many thanks for the Arabesque cutlery received this morning. Glad the car didn't let you down!   I'm so pleased to have the lost knife replaced after a 15 year wait, as well as having the extra two complete place settings. Your service was so quick and efficient; you obviously run a very good business with a fair dollop of humour.  Thanks again
From Roy: Irthlingborough
November 2008
Thank you very much for sending the fish knives and forks which I ordered.  They arrived three days ago.  It's comforting to know we can still get "Campden" even though they are no longer produced.  Your service is great!! Thank you once again. From Pat: Fleet
November 2008
I received my forks last thursday. It is really good to deal with people who give great and prompt service. Thank you so much.
From Christiane: Germany
October 2008
I am delighted with my new cutlery and would like to thank you so much for your assistance. I would also like to say it has been a pleasure dealing with you.
From Gillian: Shawsburn
September 2008
Order received with thanks.  We are very pleased with the cutlery, which is now safely hidden until our daughter gets married and leaves home in a couple of months.  I expect you can guess how we lost these items!  Thank you for such a prompt service.
From Angela: Cheltenham
June 2008
Many thanks for the cutlery which arrived safely a week ago.  Excellent service, and since it puts to shame my 40+ year-old cutlery, you will be hearing from me again! From Freda: Orkney
June 2008
Our cutlery arrived safely this morning!
Thank you very much for your swift, friendly, and efficient assistance in this purchase. I am now recommending Cutlery Search to all our friends and relations!
From John: France
June 2008

 

Just to let you know the cutlery arrived safe and sound - the right pieces and in excellent condition (puts our existing  pieces to shame...now where did I put that polish? )  so thank you for your fast and friendly service, I'll certainly be recommending you to friends and family From Nick: Shropshire
May 2008
The parcel arrived this morning, and I am very pleased indeed, except that your cutlery makes mine look very shabby.  I worked it out, we have been married for 48 years in October, so why should be surprised! From Ruth: Sutton Coldfield
April 2008

Just to say that my cutlery arrived today, sooner than I expected, all beautifully packed and shiny! Thank you so much for your help – it is lovely to have my cutlery set not just complete again, but extended!     Diolch yn fawr!

From Ann: North Ferriby
April 2008

 

Many thanks for the cutlery which arrived yesterday.  It is excellent and is just what we wanted.  It is quite interesting to see how the stampings have changed slightly over the years and how close the Oneida pattern is to the Old Hall.

From Mary & Paul:
New South Wales
April 2008
The spoon we wanted arrived today.  We are very pleased indeed, thank you.  We have been most impressed by your service  -  fast efficient and friendly.  BA should have got you to organise Terminal 5!  Again, many thanks.
From Audrey & John: Manchester
April 2008
Viners Silver Rose arrived today. We are very pleased with it and with the service you provided. Will recommend to others and also thank Aggie in The Times
From Ann: Rotherham
March 2008
The spoons arrived safely today Mary.  Many thanks.  It's great to have again, for the first time in the last 30 years of marriage, the full set of cutlery we chose as our wedding present.  From now on we'll body search all visitors or get a metal detector to check for booty before the builders finish work!  Thanks again and good luck with cutlery business - you've done us a big favour.
Of course Mary.  Good service deserves good comments, so no problem. And thanks again.
From David: Stockport
March 2008
Personally, I think you did amazingly well at "diagnosing" the pattern given my limited description (which I attribute to a poor memory as it's now some years since the house clearance), and I can only say a heartfelt "thank you" as I have regretted many times having not retained the cutlery as a fond memory of family meals with my parents. I sincerely hope you know that I am genuinely very grateful for your help in turning back the clock and reviving some cherished moments.  I feel flattered that you wish to add my comments to your Customers' Comments page. Yes, surely, please feel very welcome to do this.  Just a final thank you for the cutlery. It has now arrived safely, and I am truly delighted with it. From Gill: St.Alhans
March 2008
Thank you so much for your prompt delivery of my cutlery; all in perfect condition and just as described! I have my family here tomorrow and I know my Mother will be delighted to see that I have managed to find someone to build up my collection. From Sarah: Chippenham
March 2008
Thank you so much for the wedgwood dessert knives they were exactly what I was looking for.
I have now completed my canteen of cutlery !!
Yes Mary. you may use my welcome comments.  It is so refreshing to get such excellent  service all the way. Continued success in your business. 
I too have told my friends about your amazing website
From Liz: Co. Longford
February 2008
 

Thank you so much for the extremely prompt service;  it’s nice to have ‘topped up’ the place settings and lovely to have fish eaters!   I look forward to hearing from you if/when you have the forks. 

it was so nice to deal with someone who not only replied promptly and efficiently but came up with the goods!   (actually that’s not a bad quote either!!)

From Patricia: London
February 2008
I am writing to say how delighted I am with your service!
I ordered some replacement items of Oneida Highland Wood Cutlery on Thursday 7th February and it arrived on Saturday 9th February!  That is what I call service!!!
Many Many thanks!
From Liz: Bicester
February 2008
Just a quick thank you for the cutlery which arrived on Monday, very quick delivery! We have been very impressed throughout our enquiry / order and would recommend you highly.  We hope to increase our service eventually to a 12 place setting, so expect another order soon.
From Julie: Solihull
January 2008
I have just signed for the cutlery and I'm delighted with it - (my lovely postman said he was completely mystified why such a small parcel could weigh so much - I explained, showed him and put him out of his misery).  Now I no longer need to wash up knives between courses!
Thanks again, it's lovely to receive such informative email communication, a caring friendly concern and supersonic service, we'll certainly make initial enquiries with you, should we require any more items in the future.
From Sandy: Loughborough
December 2007
Thank you for the excellent service. The items of Viners Executive Suite cutlery arrived promptly and in very good condition. This means that the set that we had as a wedding present nearly 24 years ago is now complete again.
From Helen: Kings Lynn
December 2007
The spoons arrived fine and are just what I was looking.   Absolutely brilliant!  Thought I would send a quick note of thanks  for a superb service from yourself.   Please feel free to quote me as a totally satisfied customer.  Add Brilliant prompt and efficient service. From Phil: Oldham
October 2007
I just wanted to confirm that (even though there was a postal strike) I have now received the knives ordered from you and I'm delighted with them. Many thanks for your excellent service!   I would definitely recommend you to others. From Barbara: Ilminster
October 2007
The Venetia cutlery has arrived via a non striking Royal Mail man.  They are superb and immaculate, we are delighted.  Thank you very much for your attention and it is so pleasing to have what was a wedding present of over 36 years ago, now complete again.  Thank you once again and please let me know when you have 3 x Soup Spoons and 2 x Dessert Knives.
From Richard: Upminster
September 2007
Just had to let yoy know how pleased I am with the oneida Alveston cutlery.  Your service is fantastic, so quick and efficient. I will certainly recomend you to my friends and family.  Thank you also for introducing me to Amanda who has found me some china.
Many thanks again
From Lesley: Bury St. Edmunds
August 2007
My cutlery has arrived this morning - even the post came early- doesn't usually come until lunch time!  I am absolutely thrilled with it all.  Love the steak knives never seen them before.  All the pieces are beautifully polished - just wondering how you do it.  Having spoken to you the other day I cleaned some of mine but didn't get it up to your standard!
From Eileen: Snitterby
July 2007
Cutlery received yesterday - fantastic condition (much better than the ones I already have which have been in use for the last 20 years!)  Thank you so much for such an excellent service - what a pleasure to do business with someone so organised and efficient. I can see why Oneida recommended you so highly!  Many thanks From Jill: Esher
July 2007
You run a fantastic business and you have been recommended to all of my friends.  Thank you very much.
From Matt: Flintshire
July 2007
Wow!! The cutlery I ordered from you has just arrived beautifully packaged and in perfect condition. We are absolutely delighted  with the way you have kept in touch and found the items we have been looking for for years. If I tell you that it is our Ruby Wedding soon and that our cutlery was a wedding present, you will realise that our search has gone on for 2 or 3 decades!! THANK YOU. We are thrilled with your firm and will be telling everyone how wonderful you are.
From Anne: Prudhoe
June 2007

 

 

 

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