CutlerySearch - CUSTOMERS' COMMENTS

The cutlery arrived yesterday, just before Canada post workers went on strike last night! It was all in perfect condition.  Thank you so much for your help.

Just wanted to confirm that the fork ordered was spot on what I needed… THANK-YOU. The service received has been exceptional.

My order was delivered today.
Would have been yesterday but I missed the postie so not at home to sign for it. 
Thanks for the great response / service.
Quality is excellent and exactly what I wanted

Fork has now been delivered. (Saturday delivery, most unusual for round here) Excellent condition for used. My set is now complete; pastry forks are a no-no, wouldn’t be seen dead with one. 

A rather belated thank you for my Viners Chelsea cutlery. I was delighted to find the design and to be able to replenish my original set. Thanks also for the prompt and efficient response to my original email and receipt of the items ordered. 
When funds allow, I hope to return for additional items
Thanks again

So glad it’s complete again! It was a wedding gift 55years ago. My father (RIP) made the box. Yours is a great service, Thank you.

Thank you for my order which I have received today. Perfect, I’m unable to tell old from what I have from you. This was a set we had as a wedding gift nearly 30 years ago & it’s always upset me that 2 pieces were lost 
Delighted that they came from Wales, I’m originally from the north 

All arrived  and perfect !! Thank you

Pleased to report arrived safely today.  Have to say the items look as good as new compared with our set of nearly 50 years use! Appreciate your help.

Just wanted to thank you so much for my cutlery- perfect match!  Hopefully you may be able to find the Housley knife

The three knives that you sent to us have arrived today in perfect condition. They will renew our cutlery set to its desired level, much to our relief and pleasure.  We thank you for your prompt and careful attention to our order.  We wish you well in your business, and in life in general.

Cutlery turned up yesterday thanks and I managed to get it out the packaging today.  It’s spot on thanks and gets me 1 step closer to the 12 place settings I’d like to get to.  Crossed fingers you’ll be in touch soon with another opportunity to purchase some, or all, of the remains 3 place settings I’d like plus the 1 extra teaspoon to make up this last setting I purchased

Just to say we received the cutlery this morning and are delighted with the quality. We will definitely be ordering more. Many thanks for your help 

Latest pack of dessert knives and forks etc arrived. Perfect for the kids, thanks for your prompt service

Package of requested items arrived yesterday in excellent condition. So pleased to have wedding present cutlery set again complete. Many thanks for your efficient service, will recommend you to others.

Thank you very much for my Avalon replacement cutlery. It arrived safely last Friday 21st October. 
It’s lovely to have a complete set again and a few spares.  Thank you for your speedy service. I shall definitely recommend you to friends.

The three George Butler SS France tea spoons and the one GB SS F dessert spoon I ordered arrived safely today and now we have a complete set of everything.  Thank you for your customer service – it has been a very easy and pleasant way of doing business.  All the best for the future.

Just a quick email to let you know the cutlery arrived this morning in beautiful condition. Thank you for providing such a wonderful service 😊

Thank you for the excellent service and thanks to CutlerySearch, our set is now complete once again. I will not be requiring any more items going forward and am still trying to work out how our spoons went missing in the first place! Must be one of the world’s great mysteries.

Anyway, Happy New Year to all at CutlerySearch and I will be recommending your services to anyone in need.

I just thought I’d drop you a note to say that the cutlery came very promptly and is really tremendous.  Shining like new!  If ever you need a reference, I’d be happy to give one.

My spoons and fork have arrived so now everyone can have matching cutlery at Christmas dinner. It’s been a pleasure doing business with you

I am happy to confirm that everything arrived today and is in great shape!  Looking forward to doing more business in the future.

The replacement fork just arrived, and I wanted to say thank you.  We now have a lovely full 12 piece set.  It always looked odd with only an 8 piece!

I was very pleased with the items and did not realise that they would be brand new! Nice to know that the set is back to how it was 40 years ago! 

The cutlery arrived safely of course, so I now have a complete set at last.  Just to thank you for staying in touch over such a long time and providing such a very useful service!

Just to let you know that the knives and forks arrived safely and are perfect.  When I first contacted you, I thought I had chosen correctly and I really appreciated your explanation of the two very similar patterns, which meant that I was able to order the correct one.  I was replacing items in a wedding present from over 40 years ago and had no idea that the original pattern had been copied but in a matt finish.  I am delighted to have the full ½ dozen of everything in that set again.  Many thanks for your help and prompt service; I will certainly be recommending your company.

Just to let you know that the parcel arrived today and everything is OK.  Thank you for a very good service.

the cutlery has arrived. Of course it matches perfectly. I am delighted. Thank you very much

Thank you, I have received my order and I am so happy. The replacements have completed the sets. 

We'd still like to remain on your database for the future (same pattern) as we hope to track down further tea spoons and a few more large forks.

We will absolutely recommend you to our friends and family!

Many, many thanks and best wishes

As if by magic my spoons arrived and are perfect.  Thank you for helping me with this project.

We have received the Oneida cutlery box and are delighted with its condition. Already transferred old to new and very pleased with our purchase

My cutlery arrived today...terrific to have a full set of knives/forks again. Please let me know if you ever have tea and dessert spoons available.
You provide a really first class, straight forward, service.

Cutlery received today, just perfect to add to the original set.
With many thanks

The forks have arrived and they are a perfect match . I am so pleased to have a full set again.
Thank you for such prompt and efficient service

Thank you so much for the cutlery, which I received yesterday. It’s just I wanted, and in better condition than many of pieces I’m keeping, let alone the ones I’m throwing out!  You offer a great service – what a brilliant idea!

Thank you so much for your prompt handling of our small order. 

What a great service you have given, we are really happy with the supplied cutlery.

I have passed on your info to a couple of people here and hopefully they will be in contact with you 

( my wife’s sister and brother in law, and some friends) ⭐ ⭐ ⭐ ⭐ ⭐

I’m writing to thank you very much for processing my recent order so promptly,
You replied to my initial email within an hour and by the end of a week the replacement items arrived. 
Brilliant! I already have recommended you to friends. Thank you again

Just to let you know that I received my Arthur Price Delphi Dessert Fork yesterday and it’s perfect, matches my set completely (in fact it’s shinier than my own cutlery!).  Such a relief to have a complete set once again.  Thanks very much for your assistance.

Thank you for the cutlery box which arrived safe and sound.
It’s just perfect. Everything fits so nicely.
So many thanks

I am soo sorry for taking so much time to write a huge thank you to you for those lovely fish knives.  A wonderful edition to my canteen!

 I always appreciate your quick dealings with our transactions and the manner in which you conduct them

Cutlery received on Tuesday in perfect condition

The canteen box arrived today and we have gone from muddled box to beautiful canteen
I’m thrilled! Thank you for all your help and wonderful packaging

Just a quick email to let you know that my Oneida Madrid order arrived on Dec 31.
Thank you so much for such an efficient sales process and prompt delivery service. I'm truly impressed. 

The spoons arrived today and are just what we hoped for.  Thanks once again for all your help.

The package arrived safe and sound this week.  The pieces are a perfect match for our canteen. 
Thank you for your efforts

Happy to be quoted on your customer page 
I can't remember when I first emailed you re the teaspoons,
possibly last Sunday? Unfortunately I was out when the postie
tried to deliver yesterday,which would have meant 5 days from
start to finish, really brilliant service!

Just to say thank you - the items are perfect.

Thank you so much for the four Village Common forks you sent me, received this morning.
What a great and valued service you offer!

I received my cutlery this morning.   Thank you very much for such a prompt response and of course I am delighted to receive the "missing" items.   The set of cutlery was a wedding gift in 1972 and I am still close friends with the couple who gave me this cutlery.  Thanks again!

Thank you very much for despatching the cutlery so quickly; it arrived this morning.  It is good to have our cutlery set complete again, which was a wedding present 30 years ago!

I am more than happy for you to print my positive comments - it is so refreshing to have a friendly, efficient service  - AND I could manage your website! I’m a bit of a dinosaur, so need a simple, sensible system

I would like to thank you for providing this service and finding the cutlery. 
My parents bought their set in 1964 and it had been used (for best) ever since.
My father died in July and we have been clearing the house and I decided to keep the cutlery 
and found that there were two dessert spoons and one teaspoon missing - not bad for over 50 years!
I’m really pleased to have the full set and will pass it on to my daughter in time.
I am so impressed that the cutlery still looks like new after all this time - I can’t see my current set lasting 50 years.

Just to let you know are 3 teaspoons are safely in our cutlery drawer !! Thanks for a prompt and efficient service 
We were really impressed , not only with the service , but the fact you contacted us remembering what we had needed a year ago …. 
and here we are with a full set of 8 of all we want in the way of cutlery . Again , many thanks !

Parcel arrived safely this Wednesday thank you.  Cutlery looks great.

Mary that is alright to add comments to your page.    However I can not thank you enough for  your search and remembering me after a year or so on your books   
Bless you and  Cutlery Search            

Cutlery arrived today in great condition. Delighted to have a complete set again.

My order has just been delivered and I'm absolutely delighted!

Thank you very much for my cutlery received this morning Mary.  I have unpacked it and it
matches my existing cutlery beautifully. I am delighted with it.
Thank you for your prompt and efficient service.
If you are able to locate the dessert knives and teaspoons,that would be fabulous.

The replacement knife and fork arrived safe and sound. They are perfect.
I can't tell you how pleased I am to have found you 
and to have bought my two set back up to a full complement of cutlery.
I will keep your details in case I need your help again.
I have already recommended you to a friend.

Many thanks for the knife. It absolutely matched the ones we had, and was in good used condition as promised. It arrived promptly, was well packaged, and you informed me of progress. I am writing to wholeheartedly recommend your service to others.

The cutlery arrived this morning. I am so delighted to get it, we got a 12 piece cutlery set for a wedding present 25 years ago, never thought I could replace the pieces we had  somehow lost.

Thank you so much.

I picked up the order from the post office yesterday. All pieces in good order. A very big thank you and best wishes.   Hope you and your husband have a pleasant and peaceful Christmas and New Year.

The ordered cutlery arrived this morning, thank you for your prompt and efficient service.

Spoons just arrived, look brand new!

Many thanks, Mary. Great service and you obviously have a good system set up there to alert you when a pattern comes in.

Received my spoons today, thank you. They are perfect and I'm delighted. Great service!

The fish eaters have arrived safely.  They have the same amount of patina/ wear as my originals so match perfectly.  New ones would have looked very odd.  Many thanks and long may Cutlery Search prosper.

Delighted to give credit where it is due..... you qualify big time

I've just received the three pieces of Alveston as ordered and am very pleased. So thank you once again for your great service.

Many thanks for the order, I have a complete set for the first time in a long time. Really impressed with the efficient service.

The knives have been delivered and signed for. They are indeed in excellent condition and should you ever come by 6 matching dessert forks, be sure to let me know.

Just to let you know the items arrived today. Absolutely fantastic, a complete canteen again plus 2 extra serving spoons!!!

I'm sure I will be in touch again as I may well order some extra pieces over the coming months!

Many thanks for your fast and efficient service. We received our spoon in first class condition and wouldn't hesitate to recommend you to our friends.

From Jan: Wellington, New Zealand
December 2015
 

Cutlery arrived today and are perfect matches.   Thank you very much.  No odd cutlery at the Christmas dinner table this year then!!! Your service is exceptional.

Cutlery arrived safely today and I am really pleased to have more pieces for my set.  Fingers crossed you acquire some of the other satin items I'm interested in! Thank you
Your service has been helpful and efficient

Our cutlery has been delivered & it all looks in perfect condition.

Thank you for a top class service.

Just to let you know that the forks arrived today and I'm delighted with them. I hope that someday you may be able to find the teaspoons for me.  Thank you for your excellent service and I hope to buy from you again in the non too distant future. Have a nice holiday.

Order arrived today, all excellent condition, more than pleased with them and you!

Many thanks for the Roma knives which arrived safely today.

I think that completes our requirements for the foreseeable future but I will certainly mention your company and the excellent service which you offer whenever the opportunity presents itself.

Thank you, Mary for your prompt despatch of my order.  Received today and an delighted with superb condition of the knives. 
Will happily recommend your services.  Thank you again.

Parcel delivered – no duty, didn't think there would be on second hand stuff, and I am delighted. Looks like the cutlery was hardly used – the service was fantastic and delivery was fast and efficient.  Thank you again.

Cutlery safely received. Just what I wanted!

Thank you for such a speedy and efficient service.

Thanks for such a quick and easy transaction.

The cutlery was an exact match, in A1 condition.

It was with a great sense of relief that I received the Oneida fork that you had located. Money well spent. It is now safely in the cutlery draw with its five brothers!  Many thanks for your very helpful service.

The postman had just delivered my order for two Housley Bead Dessert spoons and I am absolutely delighted with them.  Thank you for your help in replacing them and for your prompt and helpful service.

Thank you so much for the cutlery which has arrived safely. Very well wrapped up and exactly what we hoped for.

I would have no objection if you want to use my comments on your customer site, which was very well set out and easy to navigate. You have been most helpful and considerate throughout the
whole transaction and it is much appreciated, thank you.

Just to let you know I have received my cutlery order. Thanks so much for an excellent service. I will be in touch again because I would like to build my service up if possible.

Many many thanks. My cutlery arrived today. Very pleased with the quality(lack of wear and tear visible)

(We always ask permission to display customers' comments so second one received below: CutlerySearch)

Absolutely fine by me. I was more than satisfied with the condition and speed of delivery. I did wonder if due to the age if the items they might be scratched and damaged but no. They cannot be distinguished from my 35 year old set which as I said at time of ordering has only been used for special occasions.

I wanted to do is say THANK YOU for all your help organising the delivery of cutlery that arrived safe and sound. It really made my month being able to have a full set of cutlery again plus a few extras.  Wishing you well with your business and look forward to using you again if I lose anything

I am delighted with the cutlery itself and the service you provided, which was fast, efficient and filled my needs exactly.   Thank you again for all your help.

All arrived today - brilliant , have recommended your site to my friends .

Thank you

The cutlery order arrived safely yesterday, absolutely delighted with our purchase. Thank you for enabling us to extend our much loved cutlery service.

My cutlery arrived this morning - thank you so much! I now have a full set of 12.

Thank you for the excellent service. 

Many thanks for the cutlery, rec'd on Thursday.  I was delighted with them - didn't expect them to be so shiney and new!  Using them now to try to scuff them into matching my existing pieces!  Shall certainly tell all my friends and family of your very efficient service.

Just wanted to let you know that the cutlery arrived today, and its all a perfect match.  I am very pleased!  Thanks again for all your support and help.  I will be recommending Cutlery Search to all my friends and colleagues.

My new cutlery items arrived today – very please with it, although it’s in such good condition it puts our existing items (that have been in daily use for 24 years) to shame!Thanks again for your help – you’ll be my first port of call for any additional items in future.

Thanks so much the cutlery just arrived! I’m so happy I want to do a jig!!! Only 6 days from ordering to delivery – Good old Royal Mail!
I bought my original 6 piece set way back in 1978 when I moved out from home and have held onto the remaining pieces all these years. Finally I have 12 pieces of it all J Well not quite it all… but what I need (for now).
I’ll probably get in touch in a few months and see if you have the fruit spoons and forks and perhaps the fish knives and forks???? See what I can talk my husband into J.
Thank you so much Mary, this has been a great buying experience from beginning to end and I thank you for your patience! Cheers,

Many thanks Mary, they arrived today and are a perfect match and my 93 year old lady is delighted!

I received the replacements I ordered for my Love Story cutlery this morning.

Thank you for your efficient service.

I am delighted that the set is now complete.

I was particularly delighted as the set was a 21st Wedding anniversary present to 

myself and my late husband from our 3 children back in 1986! Therefore you can 

see how much it means to me.  Continue with the brilliant service....excuse the pun!

Pamela and I have been delighted with the helpful service you have provided in up-grading our Inka cutlery set - a treasured wedding present so many years ago

Many thanks for the cutlery which arrived this morning.   It's excellent and everything matches up perfectly.   I'm delighted with the condition of the silverware.   I'd love to know how you get such a lovely sheen and how you remove the small dark black deposits from the pattern on the handles - but no doubt that's a trade secret!  Anyway, my thanks again and I shall certainly keep your details handy for anyone else who is looking for cutlery.

My order arrived this morning, well packed and with everything in excellent condition.  I look forward to hearing from you when the other six items are in stock.  Many, many thanks, for a prompt and excellent service.

Thank you for sending the Viners Genoa teaspoons. They arrived today and we are delighted with their condition. We are now able to restore our canteen to its full compliment and we will not hesitate in recommending you to anyone we know who needs replacement cutlery.

Received my knife and spoon today - my set is once more complete - thank you so much for such an efficient friendly service - it is much appreciated.

They have arrived. My daughter has sent a photograph of them. They will be soon be joining their friends here.  With many thanks for your efficient and friendly service.

Just to say thank you so much.  The teaspoons arrived this morning and my cutlery set is now complete again.  I cannot thank you enough for these and the prompt and efficient service you give.

Me again! They arrived safely and though they are very slightly different ,you wouldn’t know really I’m just ocd, they are great considering mine are about 25 years old if not more and it means the world as I remember my Mum saving up for them and how much she loved the set. I am so happy and am really impressed by your service. Thanks again.

Just to say thanks for your service! I was looking for these replacements for absolutely ages so it's one of those niggles off my mind!

Very many thanks for the cutlery, which arrived yesterday. I wish everybody was as efficient as you in despatching items.  We look forward to hearing from you about further Teaspoons and Serving Spoons.

our cutlery arrived safely today - many thanks! We'll know where to go when/if we need some more!! 

I then asked Anthony if he would mind if I added his comments to our website and he replied:

Cutlery arrived this morning safe and sound. Thanks again for all your hard work and help - we now have a full canteen again.

Our cutlery arrived yesterday's post safe and sound and is now in place in the canteen box making a complete set once again.  My wife has asked me to pass on her grateful thanks along with mine for an excellent service and if we hear of anyone else having the same problem we now know who to recommend.   More than happy for you to use our comments on your 'Customer Comments Page'  as they are well deserved.  The cutlery set was a wedding gift (46 years ago next month) so nice to have it all complete again.

Knives and forks arrived this lunch time , I am very pleased with the condition and thanks for the great service. At least the Christmas present will not take up all my baggage allowance!

Just to let you know I received the cutlery to-day and am very happy with all of it.

Thank you for your prompt attention to this and I will be ordering some more items in the near future

Cutlery received and exactly what wanted - many thanks.

 You may be hearing from me again - my wife is wondering whether to start collecting/expand our present set.

Just to let you know that the cutlery has arrived safely.  I never thought that I would have a chance to extend my collection, and it is great to know that you have other items in stock should I want more.  Thank you too for your friendly help and advice - I will be delighted to recommend you to any friends who are looking to buy cutlery.

Just a quick line to say that I have received my cutlery and am delighted to have been able to replace my missing pieces and increase the number of place settings.  My mother bought the cutlery for me a few pieces at a time many years ago when I got engaged so they have great sentimental value.

Thank you for your  prompt & professional service, the cutlery arrived today all in excellent condition,

I will keep your information on file should we or any of our friends need anything else.

I don't think I got around to thanking you for the cutlery. I was very pleased to find your business - supplying my need. I was also very pleased at your efficient service. The cutlery arrived as expected & well packed. Long may you continue!

Thank you so much for your prompt service. The postman has just delivered my replacement teaspoon, so my much-cherished 28-year-old wedding present from my now-aged parents-in-law is once more complete. What's more, the 'new' teaspoon is in excellent condition.

 

At the risk of tempting fate, could you now please remove me from your 'wish list'.

Cutlery arrived today.I had forgotten how lovely it looks brand new.

so please keep me on your books a if you find anymore please do let me know.

We first bought the set 45 years ago!!

Thank you for your prompt delivery of my odd pieces of cutlery.

Just what we needed to replace the ones lost over the years.

Great service, with excellent communication.

You are most welcome to use part or all of what i said all i can remember is i was in awe of your service and if should get to WALES next summer i would be honoured if i could take you to lunch.

Thank you for your concern, however, the cutlery arrived the day before yesterday in excellent condition.

The day they arrived was her birthday unfortunately she passed away 5 months ago, but we had a dinner party in her honour, with the cutlery i bought her 42 years ago.

Although its only an every day set not her (as she would have said ,not her good silver. ) it still seemed the right thing to do.  Enough said other than a very big thank you from the bottom of my heart God Bless you, your new friend.

I bought a lovely wooden box of Viners Sable when we first got married and still keep it 'for best', and it will be 40 years old next September, and have only just thought of adding to it. I count it back into the box and last week I lost a dinner fork. I hunted 'high and low' and even 'prayed' to St. Anthony who is the patron saint of lost items, still it didn't turn up, my husband had the dustbin turned upside down, nothing. Then on monday morning, I got a long stick and pushed it under the fridge which is next to the dishwasher and hey ho.............the fork was there. One of my kittens had obviously 'bopped' it under there. So St. Anthony came 'up trumps' once again, and I decided to google Viners Sable and your website came up.

My order received this morning, thank you. Can't believe it was so quick and easy. We're delighted !  Many thanks, again.

Just wanted to thank you very much for your very efficient service. I am delighted with my cutlery which was to supplement existing stock, with the addition of a few pieces I had not been able to find before.

This to tell you that the cutlery has arrived safe and sound. No tax to pay, thank you.

I have mentioned your company to many of my friends and hope that this will result in further business for you.

One very satisfied customer!!!!!!!!!!

Spoons safely received, snow not withstanding! Very many thanks - I shall sing your praises in other interested ears.

I just got home from work today to find your parcel behind the door. Everything arrived safe and sound. Thanks to you I now have my complete cutlery set again.

I save your web site, just incase I ever need it again and certainly recommend it to friends and family should they ever need to match up their cutlery.

Diolch!

Just to let you know, soup spoons arrived this morning - excellent. I'm one happy bunny!

Thank you very much for the very prompt service in sending me the Balmoral tea spoon.

I am sure his other tea spoon mates that I have gave him a warm welcome

Thank you Mary for your excellent service.  The replacement fork arrived safely this morning.  Perfect match!  Best wishes

Many thanks for the prompt delivery of the cutlery. I am absolutely delighted. I would put a comment on the site, if I knew how.  Yesterday I managed to source a leather box, that with a bit of fiddling will be able to convert to hold the cutlery.  It even has the red lining to match the original set.  I couldn't have asked for more help, advice and understanding from you.     My son wishes to add to some silver to his set of cutlery and without reservation I shall recommend he contacts you.

From Geoff: Brisbane, Australia
July 2010

thank you so much for the parcel i received it at the weekend. it is so lovely to have a complete canteen of cutlery. thank goodness for

the internet as i would never have found you otherwise... good luck with best wishes

Just to say thank you for the quick and safe delivery of my cutlery that arrived today, I was so pleased when I found you site cutlery search as I had been looking to replace a few items of my set for a long time, and as the set was 25yrs old I was unable to find items in the shops.

I think its a fantastic service.  I am more than happy for you to print my comment
Just to inform you that I have received the dinner folks as promised.  I am very pleased as my dinner set is almost in tact now.  Many thanks for the speedy service you provide and good customer service in acknowledgement as well as communication.

Many thanks!  Have picked up cutlery today. Delighted with my shiny new knives - would that errant husbands could be so easily replaced!!

Just thought I would let you know that my spoons were waiting for me when I arrived home from work on Friday. I am delighted with them and full marks for the efficient service you provide.

I can't believe how soon I received this order as I think it was just a week or even less since I sent the order.  I am so pleased with my purchase and thank you so much for answering all my questions, etc.  I do hope you can find the items I'm still missing. 

Parcel arrived today - already!!   All looks really good - the cutlery my daughter-in-law chose fits well in the box and my extra things look exactly like the ones in my set which is now 40 years old!  Thank you so much for your assistance and fast service

Just to let you know my Executive Suite cutlery arrived safely and I wanted to thank you for your prompt and efficient service, which is all too rare these days!  Many thanks.

This is the best, most efficient, and friendliest service that I have experienced whilst e-shopping.  It makes one want to buy again, just for the joy of dealing with the company.

I am thrilled!  The cutlery has arrived and the Melissa is a very good match for Vanessa. My cutlery box is full for the first time for many years (holding our Silver Wedding party in a field was the main cause of loss...).  My only 'problem' is that the new pieces are in such good condition - they show the others up!

I am very happy to be quoted on the website.  Like many of your customers, our canteen full of cutlery was a wedding present, and now after 37 years we have a full set once more. A great start to our new life in retirement!

Just to let you know my place setting arrived at the office this morning.  I am so thrilled with it I just cant believe after all this time I have actually got it. Many thanks again for your kind assistance, I will be in touch soon. 

Many thanks for the cutlery which arrived earlier this week. I'm very pleased with it. None of the big London stores I approached regarding replenishment wanted to know, including the one from which I made the original purchase. You sorted out my problem in no time.

Of course you may add my comments - I looked on your website to see if I could put my 'two cents worth' on!  We are having a special dinner party tomorrow night and will take great pleasure in recommending your service.  I still cannot believe that in 2009 there is a 'Mary' out there who is so efficient and helpful.  You will know that I started my enquiry by asking about six dinner knives and ended up adding to my existing collection so well done - hope your services continues to prosper.

Cutlery arrived yesterday, many thanks for a pleasant,efficient, on-line shopping experience!!! Happy Christmas Best Wishes

Hi Mary,

Many thanks for the Arabesque cutlery received this morning. Glad the car didn't let you down!   I'm so pleased to have the lost knife replaced after a 15 year wait, as well as having the extra two complete place settings. Your service was so quick and efficient; you obviously run a very good business with a fair dollop of humour.  Thanks again

I received my forks last thursday. It is really good to deal with people who give great and prompt service. Thank you so much.

Order received with thanks.  We are very pleased with the cutlery, which is now safely hidden until our daughter gets married and leaves home in a couple of months.  I expect you can guess how we lost these items!  Thank you for such a prompt service.

Our cutlery arrived safely this morning!

Thank you very much for your swift, friendly, and efficient assistance in this purchase. I am now recommending Cutlery Search to all our friends and relations!

The spoon we wanted arrived today.  We are very pleased indeed, thank you.  We have been most impressed by your service  -  fast efficient and friendly.  BA should have got you to organise Terminal 5!  Again, many thanks.

Viners Silver Rose arrived today. We are very pleased with it and with the service you provided. Will recommend to others and also thank Aggie in The Times

Thank you so much for the extremely prompt service;  it’s nice to have ‘topped up’ the place settings and lovely to have fish eaters!   I look forward to hearing from you if/when you have the forks. 

it was so nice to deal with someone who not only replied promptly and efficiently but came up with the goods!   (actually that’s not a bad quote either!!)

I am writing to say how delighted I am with your service!

I ordered some replacement items of Oneida Highland Wood Cutlery on Thursday 7th February and it arrived on Saturday 9th February!  That is what I call service!!!

Many Many thanks!

Just a quick thank you for the cutlery which arrived on Monday, very quick delivery! We have been very impressed throughout our enquiry / order and would recommend you highly.  We hope to increase our service eventually to a 12 place setting, so expect another order soon.

Thank you for the excellent service. The items of Viners Executive Suite cutlery arrived promptly and in very good condition. This means that the set that we had as a wedding present nearly 24 years ago is now complete again.

The Venetia cutlery has arrived via a non striking Royal Mail man.  They are superb and immaculate, we are delighted.  Thank you very much for your attention and it is so pleasing to have what was a wedding present of over 36 years ago, now complete again.  Thank you once again and please let me know when you have 3 x Soup Spoons and 2 x Dessert Knives.

Just had to let yoy know how pleased I am with the oneida Alveston cutlery.  Your service is fantastic, so quick and efficient. I will certainly recomend you to my friends and family.  Thank you also for introducing me to Amanda who has found me some china.

Many thanks again

My cutlery has arrived this morning - even the post came early- doesn't usually come until lunch time!  I am absolutely thrilled with it all.  Love the steak knives never seen them before.  All the pieces are beautifully polished - just wondering how you do it.  Having spoken to you the other day I cleaned some of mine but didn't get it up to your standard!

You run a fantastic business and you have been recommended to all of my friends.  Thank you very much.

Wow!! The cutlery I ordered from you has just arrived beautifully packaged and in perfect condition. We are absolutely delighted  with the way you have kept in touch and found the items we have been looking for for years. If I tell you that it is our Ruby Wedding soon and that our cutlery was a wedding present, you will realise that our search has gone on for 2 or 3 decades!! THANK YOU. We are thrilled with your firm and will be telling everyone how wonderful you are.